The Elder Scrolls Online

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A Sea of Troubles won't Advance

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maximusrex45
maximusrex45
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Playing with a friend on the quest A sea of Troubles, we have done everything else, but the part investigate Tuinh Village will not advance despite Druid Laurel saying to investigate the building, it will not let us in the building saying we don't meet the requirements. This is blocking any further progress on the main story line for this DLC.
  • Aram500
    Aram500
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    maximusrex45 wrote: »
    Playing with a friend on the quest A sea of Troubles, we have done everything else, but the part investigate Tuinh Village will not advance despite Druid Laurel saying to investigate the building, it will not let us in the building saying we don't meet the requirements. This is blocking any further progress on the main story line for this DLC.

    Having the same problem. Cannot find a solution anywhere :(
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi all. While I get this into our team, I wanted to see if either of you have tried logging out and logging back in to see if that reset where you are in the questline. Sometimes that can reset where you are and allow you to continue.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Aram500
    Aram500
    ✭✭
    ZOS_Kevin wrote: »
    Hi all. While I get this into our team, I wanted to see if either of you have tried logging out and logging back in to see if that reset where you are in the questline. Sometimes that can reset where you are and allow you to continue.

    Was just about to try reloadui but crashed to desktop. Will keep trying :)
  • Aram500
    Aram500
    ✭✭
    Aram500 wrote: »
    ZOS_Kevin wrote: »
    Hi all. While I get this into our team, I wanted to see if either of you have tried logging out and logging back in to see if that reset where you are in the questline. Sometimes that can reset where you are and allow you to continue.

    Was just about to try reloadui but crashed to desktop. Will keep trying :)

    Hi @ZOS_Kevin Have reloaded from scratch and at the door, it still says you do not meet the requirements
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Okay, so just chatted with the dev team. They are aware of the issue from another bug report and are working on a fix for this. However in the meantime, to get past this issue, you will need to drop the quest, start it again and go through it again without being grouped. We had a few devs test this and they were able to continue the investigation.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Aram500
    Aram500
    ✭✭
    Aram500 wrote: »
    Aram500 wrote: »
    ZOS_Kevin wrote: »
    Hi all. While I get this into our team, I wanted to see if either of you have tried logging out and logging back in to see if that reset where you are in the questline. Sometimes that can reset where you are and allow you to continue.

    Was just about to try reloadui but crashed to desktop. Will keep trying :)

    Hi @ZOS_Kevin Have reloaded from scratch and at the door, it still says you do not meet the requirements

    Hi again @ZOS_Kevin I ungrouped with my partner and we abanded the quest. Running the quest on our own, we able to complete 'search the druids lodge'. Had a similar prob on Highisle where had to ungroup to get a quest to work. Thank you for responding so quick :)
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    No worries, glad it worked. Just wanted to reiterate that we are working on a fix, so this workaround is just a short-term band-aid.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Ramber
    Ramber
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    YOU DO KNOW THIS HAS BEEN OUT SOME TIME AND IT STILL WILL NOT ALLOW US TO DO THE MAIN QUEST FOR THIS NEW ZONE? IT ALSO HAS NOT BEEN ANNOUNCES AS A PROBLEM. THANKS FOR THE WASTE OF TIME,
  • jabbrwokk
    jabbrwokk
    Soul Shriven
    Can confirm this issue is still happening in patch 8.2.7.

    Managed to encounter this while doing the quest grouped with my wife. We both had to abandon the quest and re-do it from the very beginning, solo, until we got past the part which sends you to town.

    Pretty annoying considering this is the very first quest for the whole Galen zone!
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