Do we still get charged for ESO+ while the game is this broken?

SaintJohnHM

Will ZoS still charge ESO+ users while this new patch is so broken with block bugs etc?

Cadbury

Yes.

SammyKhajit

That is a very good question. Sammy would like to know as well….

Never installed or used add ons but still lost progression and event tickets.

Also, it meant this one hasn’t been able to fully inspect House Mornard’s neon yellow pants worn in Galen. They really are something. Probably caused the game to crash

Danikat

Of course they will. When was the last time they gave anyone free ESO+ time because of problems with the game? Or at all, outside of the free trial weeks.

DMuehlhausen

I'll answer you with a question.

Do people still come on the forums and ask silly questions they know the answer too?

The game isn't broken. A third party addon that crashes the game isn't really the responsibility of ZoS feel lucky the opened the api at all cause at launch it wasn't.

Features and changes made you don't agree with doesn't mean the game is broken either.

SpacemanSpiff1

si

spartaxoxo

The add-ons aren't the game. They are third party things and ZOS doesn't officially endorse any particular add-on. They allow the functionality but it's use at own risk. So, very much doubt it. They'd probably do something like an explorer event rather than ESO+.

Ghaleb

DMuehlhausen wrote: »

[…]

The game isn't broken. A third party addon that crashes the game isn't really the responsibility of ZoS feel lucky the opened the api at all cause at launch it wasn't.

[…]

I think you should reconsider this statement as there are sufficient reports of clients crashing on PC without any addons or the addons / libs in question.

So, the question in theory remains valid despite your condescending tone. Even though I agree with your verdict that ZOS won’t do anything beyond roughly making the game playable again within the next two weeks.

SaintJohnHM

I never mentioned addons, I know reading is difficult, but c'mon. Block bugs, DK bugs, purge bugs, etc etc etc etc.

SammyKhajit

SaintJohnHM wrote: »

I never mentioned addons, I know reading is difficult, but c'mon. Block bugs, DK bugs, purge bugs, etc etc etc etc.

OP, people don’t read. They just leap in with their assumptions.

OrkWizard

Xd

TiberX

YES... and YES with or without addons causing the problem

Thorntongue

SaintJohnHM wrote: »

Will ZoS still charge ESO+ users while this new patch is so broken with block bugs etc?

I don't know, what about the hours that you don't play while sleeping or working? Do you want a refund for that? What about if you broke your arms and couldn't play, would you require compensation for that? I haven't had any problems since I disabled the ONE addon that was causing the crashes.

wolfie1.0.

spartaxoxo wrote: »

The add-ons aren't the game. They are third party things and ZOS doesn't officially endorse any particular add-on. They allow the functionality but it's use at own risk. So, very much doubt it. They'd probably do something like an explorer event rather than ESO+.

Definitely true.

Also even if the game crashes without addons or just in general zos is covered so long as the make a good faith effort to fix things.

SaintJohnHM

I'm not sure why people are so desperate to reveal their inability to read. I didn't mention addons as the problem, but rather fundamental broken features of the game, such as being able to reliably block. This new patch has made the game useless and not fun for a lot of players.

SaintJohnHM

Thorntongue wrote: »

I don't know, what about the hours that you don't play while sleeping or working? Do you want a refund for that? What about if you broke your arms and couldn't play, would you require compensation for that? I haven't had any problems since I disabled the ONE addon that was causing the crashes.

ZoS is responsible for the bugs they create in the product they sell, not for how I spend my time outside of the game or if I break my arms. I wish people could think a bit better.

Jaraal

SaintJohnHM wrote: »

Will ZoS still charge ESO+ users while this new patch is so broken with block bugs etc?

They won't even extend the event to make up for time and tickets players missed through no fault of their own, so I think you already know the answer to your question.

redlink1979

Short answer: Yes.

Long answer: I'm pretty sure that ToS covers all the issues that might happen at a patch's maintenance/implementation.
ToS 6. Availability of services and content; Game maintenance, patches, updates; termination of services

Amottica

Cadbury wrote: »

Yes.

This ^^^

We can still play the game, and Zenimax does not support add-ons even though we have them due to their design of the game and their blessing.

SaintJohnHM

Amottica wrote: »

Cadbury wrote: »

Yes.

This ^^^

We can still play the game, and Zenimax does not support add-ons even though we have them due to their design of the game and their blessing.

I never mentioned addons, why would you think addons when I never said anything about addons? Reading will help save you from irrelevant replies. ZoS is responsible for the fundamental bugs it creates in their products, like not being able to reliably block in U36.

alternatelder

SaintJohnHM wrote: »

Amottica wrote: »

Cadbury wrote: »

Yes.

This ^^^

We can still play the game, and Zenimax does not support add-ons even though we have them due to their design of the game and their blessing.

I never mentioned addons, why would you think addons when I never said anything about addons? Reading will help save you from irrelevant replies. ZoS is responsible for the fundamental bugs it creates in their products, like not being able to reliably block in U36.

And reading the TOS will save you from posting silly threads like this.

Amottica

SaintJohnHM wrote: »

Amottica wrote: »

Cadbury wrote: »

Yes.

This ^^^

We can still play the game, and Zenimax does not support add-ons even though we have them due to their design of the game and their blessing.

I never mentioned addons, why would you think addons when I never said anything about addons? Reading will help save you from irrelevant replies. ZoS is responsible for the fundamental bugs it creates in their products, like not being able to reliably block in U36.

I read the OP perfectly well, as the comment in the OP cast a very large net with the etc. What I mentioned fits into that very well. TYVM

so yes, subscribers= can expect to continue to pay for ESO+ during this time. There is a clause in the agreement that covers this.

SaffronCitrusflower

SaintJohnHM wrote: »

Will ZoS still charge ESO+ users while this new patch is so broken with block bugs etc?

The last two updates have made me very glad I cancelled my sub a few months ago. These debacles are far less irritating when your not paying a fee when you can't even get into the game and if you do get in it's not stable.

daim

SaintJohnHM wrote: »

Will ZoS still charge ESO+ users while this new patch is so broken with block bugs etc?

Of course. Your money is repairing the game I like to play, occasionally.

Psiion

Greetings,

After review of this thread, we see it has run it's course and is no longer constructive so we have closed it down. While we welcome everyone to share their thoughts and opinions on the Forums, we ask that members keep posts within the Community Rules. Baiting and Bashing are both against the Community Rules and non-constructive.