
I wanted to thank the team at ZoS for all their hard work. Patch days must be so chaotic and stressful for everyone. With how early patches start and the problems that inevitably come along with them, and the massive influx of upset players, the idea that any of you can put on a positive face is a testimony to how much you care. Thank you for caring. Thank you for trying. And especially, thank you for all the hard work you put in to build this game for us.

I wanted to thank the team at ZoS for all their hard work. Patch days must be so chaotic and stressful for everyone. With how early patches start and the problems that inevitably come along with them, and the massive influx of upset players, the idea that any of you can put on a positive face is a testimony to how much you care. Thank you for caring. Thank you for trying. And especially, thank you for all the hard work you put in to build this game for us.

Is this sarcasm? The regularity with which patches have major issues is entirely down to ZOS in the first place. The quality control in the gaming industry appears to be comparatively lax. I develop software that runs in an airport. Unsurprisingly my company could not get away with stuff like this. Unsurprisingly most businesses outside of gaming are proof that you can do much better. You don't need to put yourself and your customers through patch-day drama every other time. That this is happening is a choice.
Is this sarcasm? The regularity with which patches have major issues is entirely down to ZOS in the first place. The quality control in the gaming industry appears to be comparatively lax. I develop software that runs in an airport. Unsurprisingly my company could not get away with stuff like this. Unsurprisingly most businesses outside of gaming are proof that you can do much better. You don't need to put yourself and your customers through patch-day drama every other time. That this is happening is a choice.