Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Official Discussion Thread, "Play ESO on Stadia? Continue Your Adventures With PC/Mac Accounts"
ZOS_Kevin
Community Manager
Official Discussion Thread for Article, "Play ESO on Stadia? Continue Your Adventures With PC/Mac Accounts"
"Stadia players can now continue their adventures in Tamriel with a PC/Mac ESO account and no loss to their characters and progression."
Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
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KurganNazzir✭✭✭No download button on my account; support ticket has been submitted. /shrug
EDIT: I also have not received any email about this like a few have shared (and others are like me, no email and no download).Edited by KurganNazzir on October 20, 2022 9:01PM0 -
Maitsukas✭✭✭✭✭
✭I'm not sure if this is going to work, but I've copied the link to download the installer from the account page:
https://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.exeEdited by Maitsukas on October 20, 2022 9:55PMPC-EU @maitsukas
Posting the Infinite Archive and Imperial City Weekly Vendor updates.
Also trying out new Main Quests, Companions, ToT decks, Events and Styles on PTS.1 -
KurganNazzir✭✭✭I'm not sure if this is going to work, but I've copied the link to download the installer from the account page:
https://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.exe
Thank you for the link, I got the launcher installed and it's downloading the game now. I probably won't be able to login through the launcher until my account is updated (we'll see), but at least it'll be ready to go.
EDIT: Yup, can't login via the launcher as I figured.Edited by KurganNazzir on October 20, 2022 11:33PM0 -
KurganNazzir✭✭✭I wonder if beta accounts are the ones affected, but have to see what the others who are having this problem (and support) say. One said they weren't a beta tester, but after they told me what appears on their account they had at least one beta invite in Nov 2013.
This is what I suspect is the culprit:
THE ELDER SCROLLS® ONLINE: TAMRIEL UNLIMITED™ PC/MAC DIGITAL EDITION
Member Since July 10, 2013
Account Status
Active - Trial0 -
M_Volsung✭✭✭✭✭Post the ticket number and tag an admin, they're usually pretty good about getting things sorted."In the Deep Halls, Far from Men;
Forsaken Red Mountain, Twisted Kin;
Hail the Mind, Hail the Stone;
Dwarven Pride, Stronger than Bone"
—Dwemer Inquiries I-III, Thelwe Ghelein0 -
Maitsukas✭✭✭✭✭
✭KurganNazzir wrote: »I'm not sure if this is going to work, but I've copied the link to download the installer from the account page:
https://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.exe
Thank you for the link, I got the launcher installed and it's downloading the game now. I probably won't be able to login through the launcher until my account is updated (we'll see), but at least it'll be ready to go.
EDIT: Yup, can't login via the launcher as I figured.
Guessing you got this pop-up message then:
PC-EU @maitsukas
Posting the Infinite Archive and Imperial City Weekly Vendor updates.
Also trying out new Main Quests, Companions, ToT decks, Events and Styles on PTS.0 -
ZOS_KevinCommunity ManagerHi All. If you are having issues, please place a ticket and then send the ticket number my way. I will send these over to customer service to assist.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter1
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KurganNazzir✭✭✭
Indeed, I didGuessing you got this pop-up message then: *sniip*
@ZOS_Kevin 221020-002461 The first agent said last night that they escalated my ticket "to a specialized team", and a new one this morning says they're "investigating and when our investigation is complete or if we require additional information we will contact you again", so hopefully they are figuring things out.0 -
KurganNazzir✭✭✭They fixed my account today and I can now login via the PC launcher. Thanks, everyone.1
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ZOS_KevinCommunity Manager@KurganNazzir Glad you got sorted out!Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0
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gspecSoul ShrivenHi All. If you are having issues, please place a ticket and then send the ticket number my way. I will send these over to customer service to assist.
@ZOS_Kevin I am having problems logging into the ESO on pc. I have a stadia account, pc account(beta active: trial) and playstation account. With Stadia going away, I don't know if the system is going to allow me to log in. Ticket # 221119-0054640 -
gspecSoul ShrivenHi All. If you are having issues, please place a ticket and then send the ticket number my way. I will send these over to customer service to assist.
@ZOS_Kevin I am having problems logging into the ESO on pc. I have a stadia account, pc account(beta active: trial) and playstation account. With Stadia going away, I don't know if the system is going to allow me to log in. Ticket # 221119-005464
It is working now. Thanks0 -
Deter1UK✭✭✭✭✭Yes I am trying to transfer my daughter to her new pc. From Stadia. Logged into her account no problem but there is no client link to download on her account page.
@ZOS_Kevin I have submitted a ticket 221128-002825 . Thank you.Edited by Deter1UK on November 28, 2022 7:51PM0