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No game code

cassiebu1
cassiebu1
I purchased the imperial set 79.99 for my sister and we never received a game code I have the receipt that was emailed but nothing further. And this was at 9am this morning. We have submitted tickets 3x and nothing. When we input the order number it says no order please help!
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    @cassiebu1 - Did you purchase the game from store.elderscrollsonline.com or a different site?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • cassiebu1
    cassiebu1
    I purchased it on store.elderscrolls.com I have a purchase confirmation that was emailed. But received no communication since. No purchase on account when I log in...money drawn from account. I have gmail account. It's been 5 hours - ticket 140330-025301 (2nd attempt after 2 hours). I have order #
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