UI error: attempted to index a null value

ferago42

On Xbox Series X (NA), after the last update, when traveling from zone to zone (eg. through wayshrine from High Isle to Blackwood, or entering a delve or a group dungeon) I'm getting the following UI error:

/esoui/Common/Gamepad/GenericHeaders/GenericHeaders.lua:544: attempt to index a nil value



This particular screenshot was taken while entering Arpenia delve.

Once this happens, the gamepad buttons becomes unresponsive, except for the Xbox button. The left stick still moves the character, and right stick still moves the camera. The only thing to do is to force Xbox to close the game and reopen it.

I could replicate this issue when:
* Travel via wayshrine from High Isle to Blackwood
* Enter Arpenia delve in Blackwood
* Enter Ruins of Mazzatun dungeon
* Enter Graven Deep dungeon
* Enter Castle Thorn
* Travel via wayshrine from Glenumbra to Stormhaven
* Travel via wayshrine from Deshaan to Stonefalls
* Enter Earthen Root Enclave

I tried this in three different characters with the same results.

Finally, the only thing in common I can think of, in all these cases, was that I had queued using the Dungeon Finder.

The_Graeh

Same error whenever I join a dungeon finder on PS5 NA. Only thing that works is the moving the character, no buttons do anything.
Need to restart the entire game, wait for the "already logged in" to time out, and hope I haven't been booted from the group when I get back.

d_raw514

The_Graeh wrote: »

Same error whenever I join a dungeon finder on PS5 NA. Only thing that works is the moving the character, no buttons do anything.
Need to restart the entire game, wait for the "already logged in" to time out, and hope I haven't been booted from the group when I get back.

I too am experiencing the same game breaking UI bug when using Dungeon Finder on PS5. Cannot do anything but force closes the game from PS menu. Game breaking considering we’re having the one event that needs it tomorrow. @ZOSKevin someone needs to look into this ASAP

Lydawobbles

Looks like I’ll just be doing fg1 for tickets and that’s it. 😞

ferago42

Apparently if you smash the A button around 20 times the problem goes away. My guess is that the popup window is shown several times, so each time you press the A button it actually dismisses it but the problem happens again and a new window is drawn, but because this happens so fast there's no animation to distinguish the close and open of windows. So yeah, just smash the A button until it goes away, it's annoying but way faster than reopening the game altogether.

Also it's funny how no one on Q&A caught this bug (didn't they use activity finder in their tests?) since it's very easy to reproduce, lol. Good thing is, probably is an easy fix and at least we have this workaround.