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"Order of the New Moon" Quest bugged for me/ Unable to progress

Vehlir
Vehlir
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Encountered a bug during the quest named "Order of the New Moon" which is currently preventing me from being able to complete the Quest.

After following Kazahn's map to the Cult's last known location & searching the attic, you are tasked with going back downstairs and speaking with Caska. The problem is Caska isn't there at all. Anywhere in the entire house and where the Quest Marker says she should be, nothing is there. I cant progress with the quest because she isn't there to speak to. I have hung around and waited there and ran into 4 other people experiencing the same bug.

I have tried the following:

Logging out and logging back in.
Reloading the UI
Leaving the Zone and reentering the Zone
Abandoning the Quest & restarting it.

None have worked so far and every time I get to this step, Caska does not load in for me.
  • The7thLettter
    The7thLettter
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    Same issue. Supposed to talk to caska on second floor of house next to Aeliah Renmus but caska isn’t showing. There’s a guy next to me with same issue at the same time.

    Reloaded UI
    Re-logged
    PCNA

    I just want the tablets for lunar champion house :( this was supposed to be something I can do while pvp is atrocious, but I can’t even do housing lol
  • fall0athboy
    fall0athboy
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    Bugged for me as well.

    If you look at quest dialogue, she's actually supposed to appear at numerous points elsewhere throughout the quest with optional dialogue. She doesn't. Like in the basement when you are meant to meet Kazahn, if you talk to Aeliah, she says that Za'ji and Caska are there. Caska isn't.

    Relogged. Reloaded UI. Turned off all add-ons and did the above stuff.

    Also PC-NA.

    I'm actually really annoyed by this. I've never had a bugged quest before. And like, I know it's going to be months for them to actually fix it.
    Edited by fall0athboy on August 27, 2022 5:09AM
  • Ulli_Ulukai
    Ulli_Ulukai
    ✭✭✭
    Same here ticket is out PCEU

    https://youtu.be/uCoNbjEMryU

    Edited by Ulli_Ulukai on August 27, 2022 6:00AM
    Intel Core i9 9900K / Noctua NH-U12A / Asus ROG Strix Z390-E Gaming / 32GB G-Skill RipjawsV F4-3200C14 / ASUS ROG Strix Geforce 2080Ti OC / Samsung NVMe M.2 970 EVO Plus 1TB / Samsung 860 EVO 1TB / WD Black Performance 4TB / Dell Alienware AW3418DW 3440x1440@100Hz / Dell S2719DGF 2560x1440@ 144Hz
  • fall0athboy
    fall0athboy
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    Annoyingly, Caska shows up in the Dragonguard Sanctum on my character that already completed the quest.
  • Sirona_Starr
    Sirona_Starr
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    Bugged for me as well.

    If you look at quest dialogue, she's actually supposed to appear at numerous points elsewhere throughout the quest with optional dialogue. She doesn't. Like in the basement when you are meant to meet Kazahn, if you talk to Aeliah, she says that Za'ji and Caska are there. Caska isn't.

    Relogged. Reloaded UI. Turned off all add-ons and did the above stuff.

    Also PC-NA.

    I'm actually really annoyed by this. I've never had a bugged quest before. And like, I know it's going to be months for them to actually fix it.

    Just encountered the same bug. SUPER ANNOYED.....

    Guess I'll submit a ticket, but I'm not optimistic about it.
    Edited by Sirona_Starr on August 27, 2022 3:16PM
  • fall0athboy
    fall0athboy
    ✭✭✭✭
    Bugged for me as well.

    If you look at quest dialogue, she's actually supposed to appear at numerous points elsewhere throughout the quest with optional dialogue. She doesn't. Like in the basement when you are meant to meet Kazahn, if you talk to Aeliah, she says that Za'ji and Caska are there. Caska isn't.

    Relogged. Reloaded UI. Turned off all add-ons and did the above stuff.

    Also PC-NA.

    I'm actually really annoyed by this. I've never had a bugged quest before. And like, I know it's going to be months for them to actually fix it.

    Just encountered the same bug. SUPER ANNOYED.....

    Guess I'll submit a ticket, but I'm not optimistic about it.

    I hope it gets solved quickly and gets put in the incremental; this really cannot wait months.
  • GrafDresche
    GrafDresche
    ✭✭✭
    Same here. She does not appear after checking the attic. Cannot continue quest, no third tablet for Hall of the Lunar champion. :-1: I submitted a ticket. PC / EU.
  • Terces
    Terces
    I'm experiencing the exact same bug as the OP with Caska not spawning in that location so I'm unable to move this quest forward.
  • Aralan_B
    Aralan_B
    ✭✭
    Caska has also disappeared later in the quest at the New Moon Fortress after the trial. The quest ICON is in a hallway but Caska doesn't appear.
    It seems that after the last update this past week, Caska is bugged and does not show up in her quest locations. I suggest the Devs check their code and database for Caska references.

    This bug is preventing us from completing the South Elsweyr quest line.
  • fall0athboy
    fall0athboy
    ✭✭✭✭
    Oh, for what it's worth, how far are you all on the Dragonguard achievement?

    I just hit "complete 20 quests". Caska did not show up when I had 12 done. I have also completed every non-repeatable quest in S. Elsweyr, including "The Good Bits".

    No luck.
  • ColorfullyOffbeat
    ColorfullyOffbeat
    Soul Shriven
    I have the exact same problem. Tried everything, very annoying. I just wanna get that stone slab.
  • atomic.geekb14_ESO
    Having the same issue. I hope they fix this quickly so I can progress the zone quest...
  • jcaceresw
    jcaceresw
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    I just got the same bug! Damn.... how much time before they can fix it?
  • atomic.geekb14_ESO
    Double-posting to add it's been a day and still no fix. The quest location is full of people asking what's going on.
  • fall0athboy
    fall0athboy
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    Double-posting to add it's been a day and still no fix. The quest location is full of people asking what's going on.

    Well, OP posted about this on Friday, the 26th. It does take time to figure out what's causing the bug and to fix it.

    Plus, because of Stadia and how Google works, I think PC doesn't have weekly hotfixes, it's biweekly. Could be mistaken.

    In any case, I'd make sure to report it in-game, make sure ZOS is absolutely aware of it, discuss it here to make sure it's at their attention (and to try and cover all bases like if it's affected by achievements or anything) and hope that it gets fixed in a hotfix, as opposed to waiting until October/November of this year for Firesong to release on PC/Console. It would be insane if it isn't hotfixed.
  • MyNameIsElias
    MyNameIsElias
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    I am having the same issue, please fix asap!
  • Zarman
    Zarman
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    It's been around at least 17 days, and not just on pc
    Are we allowed to link to external sites?
  • The7thLettter
    The7thLettter
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    Just received an email from them acknowledging the issue and they’re investigating it now.

    Hopefully they’re speedy with the fix. Cheers everyone!
  • fall0athboy
    fall0athboy
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  • Vehlir
    Vehlir
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    Just received an email from them acknowledging the issue and they’re investigating it now.

    Hopefully they’re speedy with the fix. Cheers everyone!

    Just received the same! Also paired with..

    It appears it's 100% on their radar now!
    Edited by Vehlir on August 30, 2022 4:45PM
  • Seravi
    Seravi
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    I just ran into this issue. Glad they are looking into a fix.
  • Myrnhiel
    Myrnhiel
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    My first time in Southern Elsweyr and I'm stuck as well now - very annoying. :|
    I really hope this gets a fix real soon.
    I would not want to wait for months to be able to continue the questline.

    So I guess in the meantime it's dailies and fishing and dragon hunting in Southern Elsweyr... Oh, and finding the scraps of the painting.

    PC/EU
    Edited by Myrnhiel on August 30, 2022 7:33PM
  • joe_schmo
    joe_schmo
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    Man...was very bummed to hit a roadblock like this. Can't finish the dlc I paid for :(
  • Kurgan93
    Kurgan93
    Soul Shriven
    Any news? It's been days since I stoped my Suthern Elsweyr story line because of this bug.
    "The heaviest blade is as a feather compared to the trust of one's people."

    PC EU - Roleplayer

    Sargon al-Nayir - Crown Redguard
  • ImmortalElf13
    ImmortalElf13
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    Submitted a ticket about this yesterday. Got a standard response this morning that basically said "Yeah, we know"
    Pulchra floralibus mitram iuro, tibi desinet.
  • gamerguy678
    gamerguy678
    Soul Shriven
    I am also having the issue with Caska not being anywhere in the house. Looking forward to the fix.
  • Daedric_Horror
    Daedric_Horror
    Soul Shriven
    This bug is still there, Ive tried relogging, restarting after abandoning and everything else others suggested. How have they not fixed this bug yet? Ive already completed everything in zone BUT the main questline here. [snip]

    [edited for profanity bypass]
    Edited by ZOS_Icy on September 4, 2022 5:18PM
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  • joe_schmo
    joe_schmo
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    Do things like this happen often? This is a literal game-breaking bug and no word from devs on when it will be fixed. You'd think this would be a priority?
  • ColorfullyOffbeat
    ColorfullyOffbeat
    Soul Shriven
    joe_schmo wrote: »
    Do things like this happen often? This is a literal game-breaking bug and no word from devs on when it will be fixed. You'd think this would be a priority?

    I'm really surprised they have taken a week so far to fix it. It's a big story guest linked to multiple items and achievements and completely hinders progress. Not some side quest dialogue bug. Is it sad I have been checking this thread every day to see if it's fixed yet? :#
  • Xenite
    Xenite
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    It's broken for my wife as well. This is the sort of thing that should have been hot fixed immediately as it blocks zone progression.
    Edited by Xenite on September 2, 2022 9:16PM
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