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• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
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No news on the ticket since 8 July
mchudo
Soul Shriven
Hi,
I wonder if waiting for a month for news re: open ticket is ok? I was asked for additional info which I provided, and was told it would be looked into further, but never heard any news since. I’ve read on the forums that i should not reply again as it would throw me to the end of the queue… well, i did unfortunately ask for news on 15 July but still, no answer. Shall i retry contacting again?
My ticket number is 220707-001386
Thanks,
I wonder if waiting for a month for news re: open ticket is ok? I was asked for additional info which I provided, and was told it would be looked into further, but never heard any news since. I’ve read on the forums that i should not reply again as it would throw me to the end of the queue… well, i did unfortunately ask for news on 15 July but still, no answer. Shall i retry contacting again?
My ticket number is 220707-001386
Thanks,
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TaSheen✭✭✭✭✭
✭✭✭✭✭@ZOS_Kevin - could you help this person out?______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....1 -
ZOS_KevinCommunity ManagerHi @mchudo. We'll get this checked first thing in the morning!Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter2 -
jowv✭✭I have raised two faults in game around a week ago - not heard a thing back. Guess everyone is focussing on the release of the Sinking to New Depths DLC?2
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skyrimfantasy✭✭✭✭I have raised two faults in game around a week ago - not heard a thing back. Guess everyone is focussing on the release of the Sinking to New Depths DLC?
Did you report a bug such as floating trees or wrong text, items clipping etc? They don't send an answer for those, you might get an automated email is all.0
