Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
Every Monday regular 6 - 8 hours maintenance...
OnnuK
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I really wonder the reason behind this "Casual" long maintenance period? If they are moving terabits of data across backup, 2012 server hardware interface bottleneck, etc. may be but why? I always check the patch notes but no clue on this. May be it is not our business but yea I want to know the reason. The other MMOs takes 1-2 hours for regular maintenance.
PC/EU @onnuk, Guild: ANADOLU "|H1:guild:29269|hAnadolu|h"
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Yeah it's not a good look. I suspect things are not going great when it takes this much time every single week11 -
dmnqwk✭✭✭✭✭I think the length of the maintenance is less of an issue than the consistent extension whenever they are doing something.
This means they are either unable to gauge the effort required, or they are unwilling to gauge the effort required.12 -
tauriel01✭✭✭✭And, in typical ZOS fashion, no communication with the players as to why the maintenance is extended. Communication? what's that?17 -
Lady_Galadhiel✭✭✭✭✭
✭✭✭Weekly maintenances are needed and ok as long as it does not take more than 4 hours. Last 2 weeks are rather unfortunate.Total ESO playtime: 8325 hours
ESO plus status: Cancelled
ESO currently uninstalled.1 -
Vex.1337✭✭I am a new ESO player, started about 3 weeks ago and I have to say that these maintenances the worst out of all other MMOs I played.
WoW has them late at night til morning, GW2 has no maintenances.
They last for 10 hours and also happen during the day in Europe, can't they pay some system engineers to do the work during the night in Europe?11 -
Firstmep✭✭✭✭✭
✭✭✭I am a new ESO player, started about 3 weeks ago and I have to say that these maintenances the worst out of all other MMOs I played.
WoW has them late at night til morning, GW2 has no maintenances.
They last for 10 hours and also happen during the day in Europe, can't they pay some system engineers to do the work during the night in Europe?
My theory has always been, that they have the same one (probably US based) team do the work on both pc servers.
This actually used to be way worse. Back in the day the maintenance would be extended well into EU primetime, and when they brought the server back up, the login server would crash instantly due to everyone trying to get into the game.
So compared to that, this is not that bad.0 -
Lucjan✭✭✭My theory has always been, that they have the same one (probably US based) team do the work on both pc servers.
This actually used to be way worse. Back in the day the maintenance would be extended well into EU primetime, and when they brought the server back up, the login server would crash instantly due to everyone trying to get into the game.
So compared to that, this is not that bad.
This! It really got better over the years for EU players. Imagine where we will be in 5 years :P
Sorry, I just couldn't resist...
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Holycannoli✭✭✭✭✭
✭✭An 8 hour "maintenance" is ridiculous. What are they doing that could possibly take 8 hours? Unless people are like calling out sick, not wanting to come in etc.4 -
Tandor✭✭✭✭✭
✭✭✭✭✭I find the lack of communication and ETA over yet another maintenance extension disappointing, but all too familiar.7 -
BagOfBadgers✭✭✭The Squirrels have escaped after seeing PTS week 3 and wanted nothing to do with it. So ZOS are out Cat herding capturing anything to run the servers?
Proud member of the "One shot boss, wipe on trash" club.
Believe in the KISS priceable "Keep It Simple Stupid".
My Dyslexia makes the forum the true Vet HM for me.0 -
SiAScORCH✭✭✭✭Lady_Galadhiel wrote: »Weekly maintenances are needed and ok as long as it does not take more than 4 hours. Last 2 weeks are rather unfortunate.
The thing is when they did the new servers, it was supposed to be less maintenance, and that's not been the case. [snip]
[edited for bashing]Edited by ZOS_Icy on July 25, 2022 3:29PM4 -
barney2525✭✭✭✭✭
✭✭✭Holycannoli wrote: »An 8 hour "maintenance" is ridiculous. What are they doing that could possibly take 8 hours? Unless people are like calling out sick, not wanting to come in etc.
well, maybe they were about to start the maintenance.... and someone emailed them these cute kitten videos....
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Vex.1337✭✭I am a new ESO player, started about 3 weeks ago and I have to say that these maintenances the worst out of all other MMOs I played.
WoW has them late at night til morning, GW2 has no maintenances.
They last for 10 hours and also happen during the day in Europe, can't they pay some system engineers to do the work during the night in Europe?
My theory has always been, that they have the same one (probably US based) team do the work on both pc servers.
This actually used to be way worse. Back in the day the maintenance would be extended well into EU primetime, and when they brought the server back up, the login server would crash instantly due to everyone trying to get into the game.
So compared to that, this is not that bad.
I guess you are right it could be worse. Maybe they should stop selling the game if their infrastructure can't handle more players. Or drop this megaserver system and create multiple realms.0 -
Drakoleon✭✭✭✭EU/PC In other words my 30 days +plus sub becomes 26 and after 7 months ESO maintenace has stolen 1 whole month. Way to go ESO !!!Edited by Drakoleon on July 25, 2022 2:08PM1
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Only explanation is that their infrastructure is creaky and falling apart at the seams and they are either unable or unwilling to front what it costs to get people in who can modernise their architecture.
No online game should take the span of an entire working day for routine maintenance in 2022. It's hilariously bad.3 -
Gythral✭✭✭✭✭
✭✭✭Seems the hamster reanimation failed epicly this week! (yet again)“Be as a tower, that, firmly set,
Shakes not its top for any blast that blows!”
Dante Alighieri, The Divine Comedy0 -
Tantala✭✭✭I can't see any reason why software maintenance should take so long. I used to work on a large software suite for a major computing company and we aimed at 5 sigma availability, which meant that all upgrades and maintenance had to be performed with the system running. Failure to achieve this meant the department head was up before the board.
The only reason I can think of that would require this amount of regular downtime is that they have to wade into the hardware and replace a lot of valves on a regular basis.2 -
I really wonder the reason behind this "Casual" long maintenance period? If they are moving terabits of data across backup, 2012 server hardware interface bottleneck, etc. may be but why? I always check the patch notes but no clue on this. May be it is not our business but yea I want to know the reason. The other MMOs takes 1-2 hours for regular maintenance.
[snip] communication are not their strong points. It's really odd that other mmo's don't have this issue.
[edited for bashing]Edited by ZOS_Icy on July 25, 2022 3:33PM5 -
Paske✭✭✭✭Maintenance is done by US team.
So if US takes a bit longer so will EU.
Add to that 10 year old EU hardware and you get *** that is ZOS tech support.
To be clear I do not blame the people. They do what they can with tools provided. ZOS is amazingly stingy company. Being cheap on every thing they can.5 -
abakzn✭✭✭Perhaps the reason for the long maintenance must be kept secret under all circumstances.2
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Varana✭✭✭✭✭
✭✭✭Not sure about last week, but today, they probably need to re-jiggeridoo things so the Mayhem event runs half-decently during non-prime time.0 -
Tryxus✭✭✭✭✭
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"Stand strong, stay true and shelter all."
Tryxus - Guardian of the Green - Warden - PC/EU3 -
Vex.1337✭✭EmilyElizabethESO wrote: »I really wonder the reason behind this "Casual" long maintenance period? If they are moving terabits of data across backup, 2012 server hardware interface bottleneck, etc. may be but why? I always check the patch notes but no clue on this. May be it is not our business but yea I want to know the reason. The other MMOs takes 1-2 hours for regular maintenance.
[snip] communication are not their strong points. It's really odd that other mmo's don't have this issue.
It does happen for other mmos but only at major releases not on a weekly basis.
Since we have no patch today maybe they have to change hardware in their datacenter, only they know what the issue is.
Imagine having a big mmo streamer like asmongold starting to play ESO tomorrow like he did with FFXIV, ZoS servers will crash immediately.
[edited to remove quote]Edited by ZOS_Icy on July 25, 2022 3:33PM1 -
Ciana_Rilian✭✭✭EmilyElizabethESO wrote: »I really wonder the reason behind this "Casual" long maintenance period? If they are moving terabits of data across backup, 2012 server hardware interface bottleneck, etc. may be but why? I always check the patch notes but no clue on this. May be it is not our business but yea I want to know the reason. The other MMOs takes 1-2 hours for regular maintenance.
[snip] communication are not their strong points. It's really odd that other mmo's don't have this issue.
It does happen for other mmos but only at major releases not on a weekly basis.
Since we have no patch today maybe they have to change hardware in their datacenter, only they know what the issue is.
Imagine having a big mmo streamer like asmongold starting to play ESO tomorrow like he did with FFXIV, ZoS servers will crash immediately.
He already did a ESO stream, and as a long time eso player it was a dissapointment.
[edited to remove quote]Edited by ZOS_Icy on July 25, 2022 3:33PM0 -
Tornaad✭✭✭✭✭
✭joerginger wrote: »No patch, but nevertheless extended maintenance. Weird.
They told us last year what they are working on. They are redoing the base coding of the servers in an attempt to fix the ongoing problems we have been dealing with.2
