Maintenance for the week of November 18:
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST) https://forums.elderscrollsonline.com/en/discussion/668861
I had this problem. Got to level 10 and realized I did not have a World Skills section as well. I got a response to my ticket that you need to reroll or just learn to play without those skills. I noticed though that the Prophet did not give me the urn as a reward in coldharbour , a glitch I guess, I did talk to him though, but that's when you'd normally get your world skills. I spent from 5:30am until 10pm yesterday playing only to have to reroll and start again today. Grr! Happy hunting!
Nah, it was a mistake from me. When I got out of Coldharbour, I thought I spoke to him before going back to the Starting Island, and I did talk to him. I just didn't validate the quest to get the reward