Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)

Account Servers down?

maximusrex45
maximusrex45
✭✭✭✭
Tried to log in, said my account wasn't valid, tried to go to the account webpage, getting a 500 error.
Edited by ZOS_Bill on July 9, 2022 2:03PM
  • majulook
    majulook
    ✭✭✭✭✭
  • Roztlin45
    Roztlin45
    ✭✭✭✭✭
    Same was booted then could not log in game or account
  • Sweetpea704
    Sweetpea704
    ✭✭✭✭
    Can't log into account or game.
  • Sweetpea704
    Sweetpea704
    ✭✭✭✭
    I tried to log into my other accounts (that I had bought for my kids) and I can't get into any of my accounts.
  • zombniac
    zombniac
    ✭✭✭
    It's apparently due to the Amazon account links. Don't quote me.
  • ncallstar88
    ncallstar88
    ✭✭
    zombniac wrote: »
    It's apparently due to the Amazon account links. Don't quote me.

    What Amazon have to do with eso?
  • zombniac
    zombniac
    ✭✭✭
    zombniac wrote: »
    It's apparently due to the Amazon account links. Don't quote me.

    What Amazon have to do with eso?
    Some players are not able to login after linking their ESO to their Amazon Prime account for some free mount pack.
  • Lydawobbles
    Lydawobbles
    ✭✭✭✭
    I never did it, and still can’t log in
  • Suedyin_Loreseeker
    Suedyin_Loreseeker
    ✭✭✭
    I also have nothing to do with Amazon, and cannot log in to either the game or the accounts website.
    Initially, I freaked out and thought my account had been hacked despite a very secure password :(
  • Grizzbeorn
    Grizzbeorn
    ✭✭✭✭✭
    ✭✭✭
    OH, FFS.

    I lost power to the house while I was in the middle of playing, and when power was restored I tried to log-in.
    NOPE. "Maybe your account doesn't exist or is inactive?"
    So I initiate a Repair, thinking the outage borked something on my computer, and while that was running, I saw the Prime thing, so I tried to link my accounts, but the ESO website said my account page couldn't be found.

    So, I've been sitting here thinking that maybe the power outage corrupted my account, or something.

    GREAT TIMING ZOS.
      PC/NA Warden Main
    • ncallstar88
      ncallstar88
      ✭✭
      zombniac wrote: »
      zombniac wrote: »
      It's apparently due to the Amazon account links. Don't quote me.

      What Amazon have to do with eso?
      Some players are not able to login after linking their ESO to their Amazon Prime account for some free mount pack.

      Guars?
    • Grizzbeorn
      Grizzbeorn
      ✭✭✭✭✭
      ✭✭✭
      I very much doubt it's the act of linking accounts that has caused the issue, because not everyone is going to participate.

      It's the sheer number of people trying to do it all at once that likely overwhelmed the authentication servers to the point of crashing, so NOBODY can log in.
        PC/NA Warden Main
      • Rowjoh
        Rowjoh
        ✭✭✭✭✭
        just been able to log in ! (PC NA and EU)
      • xaraan
        xaraan
        ✭✭✭✭✭
        ✭✭✭✭✭
        zombniac wrote: »
        It's apparently due to the Amazon account links. Don't quote me.

        I kind of was thinking this as well.

        When claiming mine, it didn't work right and now the option to claim it is gone from twitch (and of course got nothing in game).

        -- @xaraan --
        nightblade: Xaraan templar: Xaraan-dar dragon-knight: Xaraanosaurus necromancer: Xaraan-qa warden: Xaraanodon sorcerer: Xaraan-ra
        AD • NA • PC
      • FeedbackOnly
        FeedbackOnly
        ✭✭✭✭✭
        ✭✭
        Personally I like getting updates From discord bots from here https://discord.gg/VwGTQdfBkx

        Gives me server news, patches, even twitch drops

        Just mute the categories below news
        Edited by FeedbackOnly on June 28, 2022 7:42PM
      • ZOS_Bill
        ZOS_Bill
        admin
        The server and login issues from last week are now resolved. For this reason we are going to close this discussion going forward.
        The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
        Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
        Staff Post
      This discussion has been closed.