"eso has stopped working."

RealRobD

====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.8.0.6.2499014
branch = live
char.account =
char.alliance = 2
char.name =
client.executablebits = 64
client.mode = inworld
client.renderertype = D3D11
client.session_start_timestamp = 2022-06-24T02:37:26.294-05:00
client.time_since_load = 1492
client.timestamp = 2022-06-24T03:28:44.028-05:00 -frme 176842-
client.uptime = 3077.8
computer.name =
computer.user =
cpu.arch = 9
cpu.count = 12
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir = /Games/Zenimax Online/The Elder Scrolls Online
data.syncm = databuild
data.version = 4000.win.2499063.live.2499014
exe.buildnum = 2499014
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 31.0.15.1640
gfx.deviceid = 7171.299309422.161
gfx.driver = NVIDIA GeForce GTX 1060 6GB
gfx.vendorid = 4318
globby.address = 198.20.200.23
globby.port = 24506
loc.wloc = 140 70847 12529 91001 97.30
loc.world = Bal Foyen
loc.worldid = 140
loc.zone = Bal Foyen
login.address = 198.20.200.23
mem.system_free = 10917
mem.system_max_current = 25471
mem.system_max_peak = 25471
mem.system_physical = 16255
mem.total_current = 4886
mem.total_peak = 5276
mem.ws_current = 3275
mem.ws_peak = 3438
mempool.animation_usage = 0.91
mempool.audio_usage = 0.00
mempool.client_object_usage = 0.00
mempool.environment_usage = 0.00
mempool.filesystem_usage = 0.32
mempool.fx_usage = 0.00
mempool.gamedata_usage = 0.00
mempool.gameplay_usage = 0.00
mempool.global_usage = 0.00
mempool.grammar_usage = 0.00
mempool.granny_animation_usage = 0.90
mempool.granny_usage = 0.00
mempool.gui_controls_usage = 0.93
mempool.gui_fonts_usage = 0.00
mempool.gui_textures_usage = 1.00
mempool.gui_usage = 0.00
mempool.interface_usage = 0.99
mempool.lua_usage = 0.00
mempool.model_usage = 0.00
mempool.network_usage = 0.00
mempool.particle_usage = 0.00
mempool.physics_usage = 0.00
mempool.renderer_usage = 0.00
mempool.settings_usage = 0.00
mempool.streaming_usage = 0.17
mempool.terrain_usage = 0.00
mempool.texture_usage = 0.00
mempool.theater_usage = 0.00
mempool.threading_usage = 0.00
mempool.voice_usage = 0.00
os.osbits = 64
os.platform = windows
os.version = 10.0.22000.
ptime = 3078466
realm.depotid = 4000
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 4
version.major = 8
version.patch = 0
version.subpatch = 6

RealRobD

I like getting generic replies from support telling you to do the things you've already done.
Sending them 2 complete reports/logs and they still come back with this lame generic response.
It's so ridiculously obvious they haven't even bothered to look at them.
I've heard the ZOS support was pretty bad. So far they're living up to it.

ZOS_Bill

@RealRobD

Do you have your support ticket number?

If so, we can check on the current status.