Login failed....again

geeve420

Keep getting "login failed - an unexpected internal error has occurred. Please contact customer service....."

I was just playing a few hours ago and logged out to eat dinner. Anyone else having trouble? I tried both NA (my usual server) and Europe. Both give me the same error.

voidavoid

Same. On both NA and EU. Ticket 220612-006560

keepero

Yea I'm getting the same error

AnonomissX

It's Xbox at this time. No content or games. I can watch videos on multiple streaming services and send messages but no games. I tried multiple titles so not just ESO. Oh, wait can play Peggle...

ellmarie

Are you using a Series X? I am. It has logged out on me 3 times today. We were on the phone with our internet co. and tried everything with switching routers and such and it still happened. I'm not sure what this is!

I had uninstalled and reinstalled the game, and was all going fine. Then that massive update, and it started doing it again. I guess time for another uninstall. It really sucks.

voidavoid

I was able to login without issue this morning.

If AnonomissX is right, would be the second time in two days that Xbox store issues were preventing usage of more or less any games or apps... they really oughta figure out a fallback behaviour for preventing them from turning into bricks when their live services are disrupted.

ZOS_Bill

@geeve420

Are you still getting an "Internal Server Error" when logging in?

Troubleshooting steps to help with this login error can be found below.

What can I do if I experience an "Internal Server Error" on Xbox One?