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Pale Order's Golden Band lead STILL unobtainable

MreeBiPolar
MreeBiPolar
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Can we get an estimate on when it is going to get fixed? The issue has been known and ACKNOWLEDGED for over a year and a half already, with all responses being essentially, "yes, we know, please check the following URL"

https://help.elderscrollsonline.com/app/answers/detail/a_id/52262/track/APOElQr7Dv8W~ej8Gs8e~yINiRkqVS75Mv9d~zj~PP_U

... Which only says "Yes, we know" and was last updated three months ago.

Or, if you can't fix it, I dunno, make your support give the lead item on request or something.
  • dvcod
    dvcod
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    Amen...I have given up asking about it. A response is needed. If you can't fix it tell us...and if you can fix it tell us when to expect the fix!!!!!
  • MreeBiPolar
    MreeBiPolar
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    Hells, I just logged in to the character I was checking it with, who stayed in the place, and now the scroll is there...

    ... But cannot be interacted with.

    115obrgfflv3.png
  • dvcod
    dvcod
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    MreeBiPolar you are ahead of me....i just want there and still nothing....what a mess!!
  • MreeBiPolar
    MreeBiPolar
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    dvcod wrote: »
    MreeBiPolar you are ahead of me....i just want there and still nothing....what a mess!!

    It was just one-off. It vanished again after I relogged.
  • Vonkarolinas
    Vonkarolinas
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    Not sure this is a bug. I've snagged it 3 times, no problem. Sadly, I think 3 is the max number of times it can be obtained.
  • MreeBiPolar
    MreeBiPolar
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    Not sure this is a bug. I've snagged it 3 times, no problem. Sadly, I think 3 is the max number of times it can be obtained.

    Nope, at least other mystics can be obtained more than 3 times. But it is an acknowledged bug affecting some accounts so you obtaining it means nothing at all...
  • Reverb
    Reverb
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    But it is an acknowledged bug affecting some accounts so you obtaining it means nothing at all...

    It means it’s a lot more complex and time consuming to troubleshoot. Fully broken is easier to root cause than “almost always broken for a small number of people”. That also tends to get deprioritized, since only skilled troubleshooters will be tasked with getting to the bottom of this, and those team members are usually overloaded with far more impactful work.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • MreeBiPolar
    MreeBiPolar
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    Seeing how it's a rather critical item, and it's been going on for so long, I can only repeat the suggestion -- make the support give the lead to affected players on request. Not even the ring itself, but the lead.
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