Friends main has been locked for weeks now and no help in sight.

Coatmagic · May 2022

Is there any way I can forward her ticket number or email or anything to someone here to get her some help?
She has no access to forums,(won't let her make an account) and she is being ignored and getting very frustrated at this point.
She pays to play this game and her main character is the one who knows all the motifs/recipes etc
so she's really stuck.
And after a couple hours her trying to get through to CS image from last post on discord we been trying to help her all morning:

why is it CS has to put people through this just to get a char unlocked when it was faffing around with the servers that got people locked in the first place.
SMH

ZOS_Bill · May 2022

@Coatmagic

Do you have her ticket number?

If so, please go ahead and post it here so we can check on it.

Coatmagic · June 2022

Thank you for response, she has been sorted out

Elvi wishes you warm sands Wednesday >^^<

ZOS_Bill · June 2022

Thanks for the update! Since your friend's issue is now sorted out, we will go ahead and close this thread going forward.