The Elder Scrolls Online

Can't log in

Maintenance for the week of April 7:
• [COMPLETE] ESO Store for maintenance – April 09, 2:00PM EDT (18:00 UTC) - 11:00PM EDT (03:00 UTC)
• ESO Store for maintenance – April 10, 12:00PM EDT (16:00 UTC) - 3:00PM EDT (19:00 UTC)
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  • LadyLethalla
    LadyLethalla
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    Same, PC EU... 1 sec queue followed by either login failed or timed out or lost lobby.
    x-TallyCat-x // PC EU DC - For the Covenant! // ESO Platinum trophy - 16th May 2017.
    Melbourne Australia - the land of Potato Internet.WTB ESO OCEANIC SERVER
  • RaddlemanNumber7
    RaddlemanNumber7
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    Me too. Endless loading screen, closed down ESO, now all I'm getting is login timeout.
    PC EU
  • FrumpyCourage
    FrumpyCourage
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    DaNnYtHePcFrEaK wrote: »
    show previous quotes

    We're apparently already upgraded xD, It's so incompetent of them that they can't sort 1 megaserver without breaking another... :trollface:

    different kind of upgrade this time
    "You insisted on fighting, do not resent me for dying."
  • Holmarion19
    Holmarion19
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    Was in-game, got kicked out with lost lobby connection when wayshrining to Vvardenfell. Now can't get back in for the same reasons as above
  • OnnuK
    OnnuK
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    how does NA server affect us ;-D EU is always down...
    PC/EU @onnuk, Guild: ANADOLU "|H1:guild:29269|hAnadolu|h"
  • DaNnYtHePcFrEaK
    DaNnYtHePcFrEaK
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    Keeps saying account already logged in now
  • Khenarthi
    Khenarthi
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    Got in to character select, finally after that looooong weird queue, and now I'm stuck in loading character
    PC-EU
  • moesmaker
    moesmaker
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    I'm in now, seems solved
  • Tantala
    Tantala
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    IT'S BACK!!!
  • FrumpyCourage
    FrumpyCourage
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    Khenarthi wrote: »
    Got in to character select, finally after that looooong weird queue, and now I'm stuck in loading character

    Yup, same here - and then it kicked me out completely and placed me back into the queue
    "You insisted on fighting, do not resent me for dying."
  • Holmarion19
    Holmarion19
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    Huzzah!
  • woodsielord
    woodsielord
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    Did anyone think for a second EU could play when US cannot? That would constitute a sliver of a second when EU got more than US per dollar spent, and we all know that is unacceptable.

    I quit EU and play on US with 250+ latency now. It's still slightly less infuriating overall. I suggest everyone does the same.
  • leetacakesb16_ESO
    leetacakesb16_ESO
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    moesmaker wrote: »
    I'm in now, seems solved

    Not for me 😭😭

    1 minute 8 seconds has been 10 minutes now. 😵😵
    Pc EU- Lady_Hania
  • Ardriel
    Ardriel
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    LadyLethalla wrote: »
    Same, PC EU... 1 sec queue followed by either login failed or timed out or lost lobby.

    same here for me, EU PC
  • DaNnYtHePcFrEaK
    DaNnYtHePcFrEaK
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    yeah i managed to get in and now I've ported I am stuck in a load loop
  • Gandalf_72
    Gandalf_72
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    I'm in, thank you
    PC | EU
  • EF321
    EF321
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    Ok, so:

    1. Login queue ~ 8min
    2. Infinite loading after porting to another zone
    3. Alt+F4
    4. Account already logged in (for WAY TOO LONG)
    5. Logged in
    6. (!NEW!) Loading into the game without loading screen! See all the addons being loaded and stuff.
    7. Infinitely falling through the void out of map bounds once loaded
    8. Successfully queue-port to Cyro while falling
    9. Use wayshrine
    10. Infinite loading screen
    11. Whining on forums
  • Parasaurolophus
    Parasaurolophus
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    I was able to log in now BUT MY ESO+ IS GONE!. [snip]?

    [edited for profanity bypass]
    Edited by ZOS_Icy on May 3, 2022 11:03AM
    PC/EU
  • Drammanoth
    Drammanoth
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    Either 'logged in' or 'wait for infinity', uh, sorru - ONE SECOND
  • ghost_bg_ESO
    ghost_bg_ESO
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    Parasaurolophus wrote: »
    I was able to log in now BUT MY ESO+ IS GONE!. [snip]?

    when logged earlier main was gone too, [snip]

    [edited for minor bashing & to remove quote]
    Edited by ZOS_Icy on May 3, 2022 11:06AM
  • Parasaurolophus
    Parasaurolophus
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    ghost_bg_ESO wrote: »
    show previous quotes

    when logged earlier main was gone too, [snip]

    Is there anyone else who lost their subscription? went to the account section on the site, it says that I have 0 days of subscription. I paid for a year a month ago.

    [edited to remove quote]
    Edited by ZOS_Icy on May 3, 2022 11:07AM
    PC/EU
  • Mayrael
    Mayrael
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    Yes... I lost my subscription because I have unsubbed. New chapter changes (fake balancing), PC EU issues (no ETA on improving our hardware while they upgrade PC NA) I am forcing my self to play, so time to have some break.
    Say no to Toxic Casuals!
    I am doing my best, but I am not a native speaker, sorry.

    "Difficulty scaling is desperately needed. 9 years. 6 paid expansions. 24 DLCs. 40 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver&Gold as a "you think you do but you don't"-tier deflection to any criticism regarding the lack of overland difficulty in the game." - @AlexanderDeLarge
  • ghost_bg_ESO
    ghost_bg_ESO
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    problem seems to be only on live servers, mine is still active on pts, but for 2 days can't bother with support.
  • Lailaamell
    Lailaamell
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    it just tells me connection to server timed out.and aparently i dont have eso+ anymore even tho i paid for a year they might deleted all account data or something
    Edited by Lailaamell on May 3, 2022 12:53PM
  • Lailaamell
    Lailaamell
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    FrumpyCourage wrote: »
    show previous quotes

    If you read the statement ZoS made, they argue that they have supply problems in EU for the parts necessary to upgrade the servers there...

    more likely its that the parts cost more here
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey everyone, we're aware of the issue affecting ESO Plus and it should be fixed soon!

    Edit: By soon, I meant now! If you noticed your ESO Plus membership was gone earlier, could you please try relogging and check again?
    Edited by ZOS_GinaBruno on May 3, 2022 1:41PM
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Lailaamell
    Lailaamell
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    ZOS_GinaBruno wrote: »
    Hey everyone, we're aware of the issue affecting ESO Plus and it should be fixed soon!

    i also cant log on it tell me 2 diffrent messages whats going on with eu server today?
  • ghost_bg_ESO
    ghost_bg_ESO
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    ZOS_GinaBruno wrote: »
    Hey everyone, we're aware of the issue affecting ESO Plus and it should be fixed soon!

    Edit: By soon, I meant now! If you noticed your ESO Plus membership was gone earlier, could you please try relogging and check again?

    active on steam (where is purchased) but not from bethesda/eso launcher or stadia
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    ghost_bg_ESO wrote: »
    show previous quotes

    active on steam (where is purchased) but not from bethesda/eso launcher or stadia

    What about in-game? Do you have the ESO+ benefits when you log in?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • SeaGtGruff
    SeaGtGruff
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    Mayrael wrote: »
    I guess it's because they upgrade PC/NA hardware. EU as usual second class customer.

    I think it might be because a lot of players who play on both servers are having to play on PC EU while PC NA is down. But if you'd rather they shut down PC EU for 10 hours instead of PC NA, so everyone can play on PC NA-- hey, that works for me! :)
    FrumpyCourage wrote: »
    PC/EU

    kicked me out of the game five minutes ago, now in the endless queue as well

    Have the Americans invaded the EU servers??

    You're too late, we invaded the PC EU server way back during the Summerset Pathfinder Event, if not before! :)

    EDIT: It took me longer than usual to get in, but I think it was the usual longer-than-normal login after a major patch, because my MacBook Air had to update the game since it's been a few weeks since I last played ESO on it. (I can't use my desktop computer right now.)

    As far as ESO Plus, mine is showing up as usual, so hopefully that is now fixed for everyone.
    Edited by SeaGtGruff on May 3, 2022 2:34PM
    I've fought mudcrabs more fearsome than me!
This discussion has been closed.