Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Crown Crates need a serious rework on drops
Let me start by saying I have been playing this game for 6 years now and today I have made the decision to never purchase a single crown pack or crate again until the drops are re-worked. I know my money is only a drop in the lake but I encourage others to do the same until a re-work happens.
Over the last week I have opened 62 Storm Atronach Crown Crates, in those Crown Crates (over $150 worth) I received not a single apex mount and 450 gems which is just barely enough to buy one. This shouldn't be that way, one shouldn't have to spend a huge some of money (even if you purchase crowns from other players with in game gold) in order to get 1 of these mounts. I understand the crown store funds a large part of the game and I don't have any issue with purchasing crown store items but the crown crates are very predatory in their current state. Now I'm not here to just complain I would also like to offer a couple of re-work options that I think would make it significantly more reasonable.
Re-work 1: Offer a guaranteed random Apex Mount roll if it has been 30 crates since receiving the last one. Assuming that someone bought the best value crown pack this would still equate to about $70 worth of crates which is more than fair in price to at least get an apex mount.
Re-work 2: Include a random amount between 5-10 crown gems per crate opened as its own separate deal. This means in a 15 pack you would also be given 75-150 crown gems in addition to the rewards you get meaning that in a 30 crate pack you can definitely buy a mount with that.
The current system is very frustrating, everything else in the crown store is very clear as to what you get but the crown crates are pure gambling and offer 80% junk with little reward to actually get something you want if your RNG isn't good.