Thanks to the guys who fixed it.

Maintenance for the week of March 24:
• PC/Mac: NA and EU megaservers for patch maintenance – March 24, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – March 26, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• Playstation®: NA and EU megaservers for patch maintenance – March 26, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Tantala
Tantala
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Everyone has complained (rightly perhaps) about lack of availability. Having worked in tech support when customers hit problems I have some experience of the stress and (often unjust) recriminations which fly around. Well, its back now and I think it only fair to thank the maintenance team for the efforts over what must have been a very stressful sequence of outages.

There was a short queue to log in and character selection was very smooth. The only "issue" is the estimated wait time, which twice got down to 1 second, held there for serveral seconds then bounced back up to a couple of minutes. However, wait time estimates are not easy so I think we can forgive you that one especially as the world and his familiar were probably all attempting to use logon at the same time

I hope offering this plaudit does not tempting fate and cause another outage ...
  • joerginger
    joerginger
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    Lucky you
  • vibeborn
    vibeborn
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    I agree. I used to work in tech support too a few years back, and we even got on the front of the local newspaper a couple of times when one of my old workplace's most important programs was down, and when things were burning every tech supporter would be on the phone, having people curse at them.

    So while I understand people's frustration with downtimes and maintenance I would never grab ZOS's throat.
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