Game Server Not Responding To Valid Internet Connection (PC/NA)

Fidget1302

@ZOS_GinaBruno @ZOS_Adrikoth I play on PC/NA. I've been trying for the past hour to log into the game. When I first tried to log in it said I had been entered into a "log in que of 1 second" then went to the next screen as if it was going to load the character select screen, but instead it went back to log in screen with the error message "Cannot connect to game server. Check your internet connection to see if you have a valid internet connection". I checked my connection and it was fine. I tried several more times while keeping my eye on my internet connection window. It kept saying "Cannot connect to game server. Check your internet connection" despite my internet being connected and operating as it should. I even pulled up websites just to make sure, and everything on my end was working just fine with my internet connection. I closed out the game, restarted computer, ran the repair option on ESO until it was complete and allowed me to click play. I tried again and ran into the same problems as before. Outside of the "Cannot connect to game server. Check to see if you have a valid internet connection" error message the only other error message is "Login timed out" sometimes.

This happened on March 17th 2018, 8:30-9:30 PM EST

Fidget1302

Fidget1302 wrote: »

@ZOS_GinaBruno @ZOS_Adrikoth I play on PC/NA. I've been trying for the past hour to log into the game. When I first tried to log in it said I had been entered into a "log in que of 1 second" then went to the next screen as if it was going to load the character select screen, but instead it went back to log in screen with the error message "Cannot connect to game server. Check your internet connection to see if you have a valid internet connection". I checked my connection and it was fine. I tried several more times while keeping my eye on my internet connection window. It kept saying "Cannot connect to game server. Check your internet connection" despite my internet being connected and operating as it should. I even pulled up websites just to make sure, and everything on my end was working just fine with my internet connection. I closed out the game, restarted computer, ran the repair option on ESO until it was complete and allowed me to click play. I tried again and ran into the same problems as before. Outside of the "Cannot connect to game server. Check to see if you have a valid internet connection" error message the only other error message is "Login timed out" sometimes.

This happened on March 17th 2022, 8:30-9:30 PM EST

Fidget1302

This happened on March 17th, 2022.. not 2018, lol.

Psiion

Greetings,

As there is already a thread open on this subject with an official response, we've closed this thread to consolidate reports on this issue and make it easier on the team to review. Please refer to the thread here for further updates, or to leave a report on the issue.