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WHY DO I NEED TO RESET MY PASSWORD EVERY SINGLE TIME I TRY TO LOGIN TO THE FORUMS?

Adventurer
Adventurer
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For some reason over a year now, whenever I want to login here, if I'm logged out, I need to reset my password.

Every single time. It always says "it's most likely that an administator has changed something in your account", but I've had this message over a year now and no admin has contacted me or left a message in my mailbox, and I haven't changed anything in my settings either. Why do I need to reset my passwod every month or more than that?

Does anyone else has this issue?
  • Adventurer
    Adventurer
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    Not a single person who also needs to reset their password each time they want to login?
  • Necrotech_Master
    Necrotech_Master
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    i havent had to reset my password since i joined the forums several months ago lol

    this might be a good thing to ping @ZOS_Kevin about though
    plays PC/NA
    handle @Necrotech_Master
    active player since april 2014

    i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them

    feel free to stop by and use the facilities
  • allochthons
    allochthons
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    Adventurer wrote: »
    Not a single person who also needs to reset their password each time they want to login?

    It's not every time, but I've definitely had to reset my password a lot more often than normal here on the forums. But I don't log in regularly, or read regularly. And now I've got it on auto-fill from my password manager, and it happens less often. Still a higher rate than other sites, though.
    She/They
    PS5/NA (CP2900+)
  • JanTanhide
    JanTanhide
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    Wow, that's nuts! Never has happened to me. Been on the Forum for many years. Wonder what is causing this issue for you??
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hey @Adventurer. That seems odd. Let me take a look and see if there is something strange happening on the backend.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Adventurer
    Adventurer
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    ZOS_Kevin wrote: »
    Hey @Adventurer. That seems odd. Let me take a look and see if there is something strange happening on the backend.
    JanTanhide wrote: »

    Thanks! Yeah, it is kind of strange. I have no idea what's causinhg it, it just started happening randomly. I did enable tracking protection on my browser (FF), but I'm not sure if this began around that time or earlier, since I've had it on for long and even if cookies/tracking was disabled, I doubt it'd cause the site to have me reset every time I want to login- after all, if I had logged in from a new browser/PC, it still requires me to reset.

    Edited by Adventurer on March 25, 2022 11:15AM
  • Fennwitty
    Fennwitty
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    Definitely not a common complaint about these forums. Hope you find a resolution.

    Wonder if it doesn't like the email address you're using or just enough scripts or autofill type things are enabled on your side that logins 'fail' enough times to require a password change.
    PC NA
  • Adventurer
    Adventurer
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    Fennwitty wrote: »
    Definitely not a common complaint about these forums. Hope you find a resolution.

    Wonder if it doesn't like the email address you're using or just enough scripts or autofill type things are enabled on your side that logins 'fail' enough times to require a password change.
    Thanks!

    There are no scripts at all, I just manually type it both the username and password. I do have Ublock on, but I doubt that affects it.
  • Fennwitty
    Fennwitty
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    I use NoScript rather than uBlock on Firefox but generally have to make the ESO forums explicitly allowed to run scripts from elderscrollsonline.com and cookielaw.org in order for it to let me log in.

    There are other scripts used on the forum site controlling the floating header bar and some other stuff. But the two above are the only 'critical' ones for me which prevent functionality at all.
    PC NA
  • Adventurer
    Adventurer
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    ZOS_Kevin wrote: »
    Hey @Adventurer. That seems odd. Let me take a look and see if there is something strange happening on the backend.

    Have you managed to find out anything? :)
  • silver1surfer69
    silver1surfer69
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    I had it 2 or 3 times over the last years.
    PC/EU
    Starstréam - NB, Loveknight - HybridDK (4*), Stahlstrahlenreiter - StamDen, Azgul Grahl Bashrugk - HybridSorc (5*), Tínúvíél - StamCro, Thógard - StamPlar
  • godspeedfxb14_ESO
    godspeedfxb14_ESO
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    I just had this message when logging in from my phone. I've been on the forums from my PC a lot recently, kinda weird.

    *Edit* actually I don't know if I've actually been logging in on my PC.. I don't remember this being my username, lol. I never would have added "b14_ESO" to my username.
    Edited by godspeedfxb14_ESO on April 1, 2022 6:54AM
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