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Game keeps freezing when trying to enter a house

SilverBride
SilverBride
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It just started doing it but has done it with 3 different houses now and I can't enter them. It just freezes until I force close the game then when I try to log that character in it takes a few tries. This is on PC NA.
Edited by ZOS_Bill on March 16, 2022 10:09PM
PCNA
  • Jaimeh
    Jaimeh
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    I was just commenting on this on another thread but I've seen this happening too: there was a long loading screen when porting and the game crashed and booted me to the log-in screen. It happened 2-3 times when I tried porting to different houses (PC/NA too).
  • Rataroto
    Rataroto
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    Yes, can confirm this is an issue.
  • SilverBride
    SilverBride
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    The game doesn't crash for me, just freezes. I have to manually shut it down and try again, and it takes a few tries before I get back in game. I guess my character will log out in town tonight instead of her house.
    PCNA
  • SilverBride
    SilverBride
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    @ZOS_Kevin @ZOS_GinaBruno

    Can someone please look into this?

    I was able to take a wayshrine ok but still can't enter any of my houses. I am also freezing up if I try to log on a character who is already inside a house.
    Edited by SilverBride on March 14, 2022 11:55PM
    PCNA
  • ZOS_Bill
    ZOS_Bill
    admin
    @SilverBride

    Our help article below has troubleshooting to assist with ESO freezing which may help with this situation.

    What do I do if ESO is crashing with the error "ESO has stopped working"?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • SilverBride
    SilverBride
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    Thank you for the response. I was able to enter my houses ok so far today.
    PCNA
  • ZOS_Bill
    ZOS_Bill
    admin
    Great!

    We are happy to hear back that the freezing has stopped today. For this reason we've decided to close the thread. If the issue reoccurs you can start a new thread in the PC Support forum.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.