Unable to exit option menu

ksbrugh

When somebody whispers to me and I go click on it to the option menu and then I hit view gamer card nothing happens and the menu freezes. I can see everything going on in the background game keeps playing in the background. I was killed by an NPC a few times and just lay there dead. The a A button and the B button do not do anything. I have to force quit game from Xbox menu. Click every button on controller nothing seemed to free it.

ZOS_Bill

@ksbrugh

Have you tried reinstalling ESO on your console to see if that stops the menu freeze?

ksbrugh

ZOS_BillE wrote: »

@ksbrugh

Have you tried reinstalling ESO on your console to see if that stops the menu freeze?

Yes it worked thank you

ZOS_Bill

We are glad to know that the troubleshooting helped and the issue is resolved. At this point we will now close the thread from further comments.