Yesterday after work, I logged in planning to work the skills on one of my lower-level alts. While browsing the Crown Store I noticed there where three new (free) prologue quest starters. I could see all three were available for the alt I was currently logged in with, however I decided I would instead try them out first with my primary.
When I switched over to my primary and went to purchase the first of the new prologue quests, the Crown Store showed all three as having been completed. I switch back to my alt and now the Crown Store showed all thee as available. As such I decided to go ahead and run them with my alt.
I’ve now completed two of the three and I have the strongest since I’ve been through those exact same quests before, possibly previously with my primary. There was just too much familiarity with the way the scenarios unfolded and needed to be completed. Are these prologues by chance included in previously downloaded and completed chapter upgrades? Not being available to my primary, that would be the only reason I could think as to why the primary couldn’t select them.