Game disappears regularly to desktop and more

BloodyLady

what the title says that can happen when im gaming or logging in sometimes 3 timess a hour
Further when i ride/walk i get the screen like im going to another place dont know how to say it my english isn't great , and thats very often like 3/4 times in about 5 min when im gonig around in a town or fighting in nature , at that point im glad i have a companion with me long live Bastian.

Fennwitty

So you get regular crashes to desktop, and often see loading screens without changing zones.

ZOS_Bill

@BloodyLady

Please try the troubleshooting below to see if it helps with your in-game crashes.

What do I do if ESO is crashing with the error "ESO has stopped working"?

BloodyLady

I did the repair part but it didn't help and it cant be my pc

ZOS_Bill

@BloodyLady

There could be an issue with your add-ons or with your settings leading to these crashes.

Try removing add-ons as described here and see if the correct texture loads.

We also suggest deleting two settings files to ensure ESO is at it's default settings. To do so, follow the instructions below:

1. Open up the Documents folder on your computer.
2. Open the Elder Scrolls Online folder, then open the Live folder.
3. Find the ShaderCache and UserSettings files.
4. Create copies of each file, then delete the originals.
5. Close everything and start ESO again.

NOTE: This will reset all in-game settings to their defaults. Please take a moment when you next log in to review the settings for the game.