Account issue

kalimar44

I changed my account pw and got the email to confirm it was successful, but when I got to log into my online account it says my online ID or pw is incorrect. I've tried multiple times with no luck. Any suggestions?

ZOS_Adrikoth

Hey there @kalimar44

If you are still unable to login after using the steps in this article to recover both your UserID and reset your password, then please open a ticket with us using our account recovery form.

kalimar44

Got it to work, thank you.

ZOS_Bill

As the OP has successfully logged back into their account, we will now close this thread from further discussion.