Game chat broken

Smithsern

Can't type anywhere in game, therefore couldn't submit a ticket and game crashing when on chat screen.

ZOS_Bill

@Smithsern

Deleting your local save data can help with getting chat to work. Here are the troubleshooting steps on how to do so.

To delete save data on the Xbox One

1. From the Xbox Home Menu, navigate to My games & apps.
2. Go to Games.
3. Highlight The Elder Scrolls Online tile and press the [Menu] button of the controller.
4. Select Manage Game. Highlight and select Save Data for the desired user.
5. Select Delete.