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How do I get past the infinite login screen?

Mzurran
Mzurran
Soul Shriven
I have been trying to login for over a month, and get stuck in the login loading screen until I get booted for "inactivity." I have uninstalled and reinstalled many time, removed all mods, and I still cannot login. What do I do?
  • fizl101
    fizl101
    ✭✭✭✭✭
    Have you raised a ticket? My suggestion if you haven't is to raise a ticket, and if you get an automated email, reply to it so it doesn't auto close.

    if you don't hear anything after a few days you can ask one of the mods on here to check if it is in the right queue
    Soupy twist
  • ZOS_Chiroptera
    Hello @Mzurran, this article may help with your issue.

    If not, we encourage you to submit a ticket at help.elderscrollsonline.com. An agent will be able to do more troubleshooting with you.
    Edited by ZOS_Chiroptera on November 29, 2021 1:18PM
    The Elder Scrolls Online - ZeniMax Online Studios
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  • Mzurran
    Mzurran
    Soul Shriven
    i submitted a ticket, i will update after i get something.
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