How do I get past the infinite login screen?

Mzurran

I have been trying to login for over a month, and get stuck in the login loading screen until I get booted for "inactivity." I have uninstalled and reinstalled many time, removed all mods, and I still cannot login. What do I do?

fizl101

Have you raised a ticket? My suggestion if you haven't is to raise a ticket, and if you get an automated email, reply to it so it doesn't auto close.

if you don't hear anything after a few days you can ask one of the mods on here to check if it is in the right queue

ZOS_Chiroptera

Hello @Mzurran, this article may help with your issue.

If not, we encourage you to submit a ticket at help.elderscrollsonline.com. An agent will be able to do more troubleshooting with you.

Mzurran

i submitted a ticket, i will update after i get something.