This feels unfair...

marten_philip
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So I'm thinking of buying the blackwood upgrade.

But it only upgrades to Blackwood...

Buying a new copy of blackwood for nearly the same price..

Wil give me blackwood, elsewyer, Morrowind, Summerset, greymoore and the base game.

Now this is extremely welcoming and good to new players.
This how ever feels like one big middle finger to me playing on my closed beta account from way back.

Yes, I could subscribe and gain full access to Morrowind and summertset..

Since I already own the other 2 upgrades..

But I can't see why a long time customer, is supposed to pay more for the same amount of content compared to a new comer?


The digital upgrade costs 13,99, now during the Black Friday sale.
A full new digital copy costs 19,99 now during the Black Friday sale.

On my current account I would have to spend 13,99 for the new expansion upgrade.
Than I would have to buy several Crown Coins in order to permanently gain full access to the other expansions.

That's 3,500 crowns for Summerset
That's 3,500 cornws for Morrowind

A total of 7,000 crowns

That means I would have to buy several crown coin packages.
The 1,500 coin pack for 12,99
The 5,500 coin pack for 34,99

Total
_____________

47,98
13,99+
_____________

61,97.


Just to get the same amount of content as a new player, buying Black Wood bundle for 19,99,- total.

How is this fair?
Why is this a thing?





  • VaranisArano
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    You can just buy the new copy and apply it to your old account to gain all the content you don't have from the pack.

    See the response from ZOS here: https://forums.elderscrollsonline.com/en-gb/discussion/589634/can-i-activate-another-copy-of-eso-under-the-same-account


    As for bundled content being cheaper than purchasing it separately, that's a pretty normal business practice to encourage people to buy the bundles.
    Edited by VaranisArano on November 28, 2021 3:24PM
  • spartaxoxo
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    [snip]

    Yes there is when you search up "which version is right for me"
    The Collection is perfect if you’re a new player looking to take your first steps into Tamriel, while the Upgrade is ideal for existing players who already own the base game and some (or all!) of the previous Chapters. Even better, the Collection will grant new players immediate access to the base game and previous Chapters, no need to wait until June to play! Of course, even if you’re an existing player, the Collection with all the previous Chapters might be a great deal for you.

    On the store front one says "has all content" and the other says it's only got Blackwood.

    [edited to remove quote]
    Edited by ZOS_Icy on November 28, 2021 4:28PM
  • SeaGtGruff
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    I know it seems like buying a version that includes content you already own is a waste of money, but if the cost is less than the cost of buying the missing content individually then it's worth it.
    I've fought mudcrabs more fearsome than me!
  • Alinhbo_Tyaka
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    spartaxoxo wrote: »

    Yes there is when you search up "which version is right for me"
    On the store front one says "has all content" and the other says it's only got Blackwood.

    The statement about existing players could be better worded. Something along the lines of:

    For existing players the Collection is a good option if you are missing previous Chapters and wish to fill those in with your Blackwood Chapter purchase.

    [edited to remove quote]
    Edited by ZOS_Icy on November 28, 2021 4:29PM
  • spartaxoxo
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    The statement about existing players could be better worded. Something along the lines of:

    For existing players the Collection is a good option if you are missing previous Chapters and wish to fill those in with your Blackwood Chapter purchase.

    Depending on the number of chapters unobtained, feelings towards eso+, current sales, etc that may or may not be a true statement. The one they have is always true. It is potentially a good deal or it might not be. Existing customers are alerted to the possibility and then expected to do the basic math to determine if it is one for them, based on their particular situation at time of purchase.

    [edited to remove quote]
    Edited by ZOS_Icy on November 28, 2021 4:30PM
  • Alinhbo_Tyaka
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    spartaxoxo wrote: »

    Depending on the number of chapters unobtained, feelings towards eso+, current sales, etc that may or may not be a true statement. The one they have is always true. It is potentially a good deal or it might not be. Existing customers are alerted to the possibility and then expected to do the basic math to determine if it is one for them, based on their particular situation at time of purchase.

    For this sale it is always less expensive to by the Collection if you are missing any of the previous chapters. Each of the four previous chapters sell for 3500 Crowns each which is ~$30 per Chapter. At $19.79 after subtracting $13.99 for Blackwood that leaves $6.60 to obtain one to four of the previous chapters. Even compared to ESO+ it is a better deal as you still own the previous chapters for a very low cost should you decide not to continue with ESO+.

    [edited to remove quote]
    Edited by ZOS_Icy on November 28, 2021 4:31PM
  • marten_philip
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    Well I never could find a clear indication that the bundle can be applied to your existing account.
    The product is being presented as a full new product from base game and up.
    There's a lot of room and interpretation and not enough clear direct information.

    I would have loved to get a message prompt alerting me that buying the FULL package rather than standard upgrade is more beneficial than just buying the stand a lone upgrade. For I did twice without knowing it could be done otherwise.

    I the question I'm wondering now is how many people have actually bought the upgrade + invested the 7,000 coin purchase for the other 2 unlocks? back in greymoor or elseweyr?
  • Fennwitty
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    Communication is not this company's strongsuit.
    PC NA
  • VaranisArano
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    Well I never could find a clear indication that the bundle can be applied to your existing account.
    The product is being presented as a full new product from base game and up.
    There's a lot of room and interpretation and not enough clear direct information.

    I remember the marketing materials being confusing.

    It's a pity we did get a very clear answer...here on the forums.
    Hey LazarusHimself, you can redeem the Blackwood Collection on your ESO account even if you have already purchased the base game. Any chapters you do not have already will still be applied to your account and you will be able to continue playing your characters.
  • spartaxoxo
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    Well I never could find a clear indication that the bundle can be applied to your existing account.
    The product is being presented as a full new product from base game and up.
    There's a lot of room and interpretation and not enough clear direct information.

    I would have loved to get a message prompt alerting me that buying the FULL package rather than standard upgrade is more beneficial than just buying the stand a lone upgrade. For I did twice without knowing it could be done otherwise.

    I the question I'm wondering now is how many people have actually bought the upgrade + invested the 7,000 coin purchase for the other 2 unlocks? back in greymoor or elseweyr?

    ...Because it is the full new product. However, for some people it's better to buy the full new product as a bundle than getting the single upgrade because they are missing something. I do remember being a tad confused until I looked up "which edition is right for me," and found their page outlining it a long time ago. And they have offered that page as a explainer for every new version since. Caveat Emptor. They have that information available and do explicitly state it might be a good deal for existing players too on the explainer page. You gotta do your own research if you don't know which edition to buy.
    Edited by spartaxoxo on November 28, 2021 6:11PM
  • Path
    Path
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    Support a game you love.
    Buy the chapters outright or with crowns or sub to ESO+.
    However you do it, it helps to keep this amazing game going.
    Fairy Tales Really Do Come True...Kinda.
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