We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Downloading new version of game question
I currently have eso on disc but would like to buy a digital version as I'm having issues with console not always loading discs, which is a problem when you have Live Gold.
My question is, if I buy digital version (probably the Blackwood edition that includes all previous chapters), do I first need to uninstall disc version then re-download digital version? Also is it safe to do this without losing all my characters and progress?