The Elder Scrolls Online

We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

PS5 version needs a patch?

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Alpharos7
Alpharos7
✭✭✭
I can't use my PS5 version of Eso. Whenever I try to open it I get the message "Needs a patch". However nothing downloads? I have also tried searching for updates which comes back with error. Please help!
PS5 EU (UK) 668CP - Avid Roleplayer and Elder Scrolls fan!

Kurog Gularz - Orc - Stamina Dragonknight
Ancano Galerion - High Elf - Magicka Sorcerer
Manabi Zenammu - Dark Elf - Magicka Dragonknight
Warlock Necros - High Elf Vampire - Magicka Nightblade
Rajirr Nightclaw - Khajit - Stamina Nightblade
Drifa Deathweaver - Nord - Stamina Necromancer
Aurodil - High Elf - Magicka Templar
Mother Daenia - Breton - Stamina Warden
Souless-Robot - Orc - Stamina Sorcerer
Ursine Wildheart - Nord - Stamina Warden
He'lea Asakale - Imperial - Stamina Templar
Necrosa Corpse-Caller - High Elf - Magicka Necromancer
  • ZOS_Bill
    ZOS_Bill
    admin
    @Alpharos7

    Would you be able to provide a screenshot or picture of the exact error message coming up?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Alpharos7
    Alpharos7
    ✭✭✭
    ZOS_BillE wrote: »
    @Alpharos7

    Would you be able to provide a screenshot or picture of the exact error message coming up?

    Of course, apologies for the picture quality they were taken on my phone.

    4u654fjx4e2d.jpg
    7fx4mt867l6e.jpg
    PS5 EU (UK) 668CP - Avid Roleplayer and Elder Scrolls fan!

    Kurog Gularz - Orc - Stamina Dragonknight
    Ancano Galerion - High Elf - Magicka Sorcerer
    Manabi Zenammu - Dark Elf - Magicka Dragonknight
    Warlock Necros - High Elf Vampire - Magicka Nightblade
    Rajirr Nightclaw - Khajit - Stamina Nightblade
    Drifa Deathweaver - Nord - Stamina Necromancer
    Aurodil - High Elf - Magicka Templar
    Mother Daenia - Breton - Stamina Warden
    Souless-Robot - Orc - Stamina Sorcerer
    Ursine Wildheart - Nord - Stamina Warden
    He'lea Asakale - Imperial - Stamina Templar
    Necrosa Corpse-Caller - High Elf - Magicka Necromancer
  • ZOS_Bill
    ZOS_Bill
    admin
    @Alpharos7

    Thank you for the screenshots of the error message.

    Have you tried fully reinstalling ESO on your PS5 to help resolve this error?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Alpharos7
    Alpharos7
    ✭✭✭
    Apologies for the delay, I was hoping I wouldn't need to reinstall the game, but I have and its worked. Thanks for the help!
    PS5 EU (UK) 668CP - Avid Roleplayer and Elder Scrolls fan!

    Kurog Gularz - Orc - Stamina Dragonknight
    Ancano Galerion - High Elf - Magicka Sorcerer
    Manabi Zenammu - Dark Elf - Magicka Dragonknight
    Warlock Necros - High Elf Vampire - Magicka Nightblade
    Rajirr Nightclaw - Khajit - Stamina Nightblade
    Drifa Deathweaver - Nord - Stamina Necromancer
    Aurodil - High Elf - Magicka Templar
    Mother Daenia - Breton - Stamina Warden
    Souless-Robot - Orc - Stamina Sorcerer
    Ursine Wildheart - Nord - Stamina Warden
    He'lea Asakale - Imperial - Stamina Templar
    Necrosa Corpse-Caller - High Elf - Magicka Necromancer
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for the update and letting us know that reinstalling has resolved the issue. With the issue fixed, we will now close this thread from further posting.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.