The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European megaservers are now available. Thank you for your patience!

Issues on the PS4 (EU server)

ColovianHastur
ColovianHastur
✭✭✭
When I start the game, everything runs normally, but after a while I start getting severe audio delay, missing animations (opening doors, fast-travel, etc), the zone and world maps take a several seconds to load and only the icons appear immediately, and interacting with NPCs either doesn't work or takes longer.

I've not only reinstalled the game, but also the PS4 twice because I thought it was some sort of data corruption. Yet these issues always return.
Edited by ZOS_Bill on September 23, 2021 4:58PM
  • ZOS_Bill
    ZOS_Bill
    admin
    @andre499

    Deleting the local save data on your PS4 may help with these latency and loading issues.

    To delete save data on the PlayStation 4:
    1. From the PlayStation Dynamic Menu, navigate to Settings.
    2. Go to Application Saved Data.
    3. In Application Saved Data, select The Elder Scrolls Online box
    4. Press the [Options] button of the controller on the ESO Save Data.
    5. Select Delete.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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