It's always EU...

JamuThatsWho

Whelp, there go my Tickets and Endeavours for today. Not a huge deal really, but a bit annoying.

Honestly though, I think it's time to bite the bullet and admit the megaserver structure has some major issues. It drastically needs some kind of overhaul, whether that's a straight upgrade, or splitting out the servers into EU East and EU West.

I don't know, I'm just spitballin', but it's clear something has to change. I usually get a steady 67ms, but my ping still jumps all over the place, especially after Blackwood launched.

I love ESO; it's a great game and I really want to see it do well, do better. Even if we just get a breakdown of current server-side problems and what discussions are being had at ZOS, at least that's something.

Bright moons, warm sands.
Vasiir-jo 🙀

Sergg007

Indeed, for some reason it is EU, always...

JamuThatsWho

Sergg007 wrote: »

Indeed, for some reason it is EU, always...

Indeed. I just don't get why they can't replicate NA's performance and stability across the pond.

virtus753

ZOS has already said at least part of the reason is that EU sees a higher concurrency during popular times.

A look at a population density map will give you a sense of how much higher it is in EU compared to NA:

https://upload.wikimedia.org/wikipedia/commons/thumb/4/49/World_population_density_1994_-_with_equator.png/1024px-World_population_density_1994_-_with_equator.png

(Yes, that's from 1994, but 27 years is not going to even out differences that big.)

That means many more people are logged in at the same time on EU, whereas NA's population logs in over a greater amount of time. In the US, for example, the areas of greatest density are in time zones three hours apart. That means some people on the east coast are logging off as more people on the west coast are logging in. And of course people from all over the world log in in waves. Even though people outside the EU can and do use the EU server too, Europe itself has more people in fewer consecutive time zones, stressing the servers more.

L_Nici

@JamuThatsWho I have big news for you: The last 2 tickets from tomorrow will also be lost. The actual maintenance of Tuesday will last exactly as long as the event.

JamuThatsWho

virtus753 wrote: »

ZOS has already said at least part of the reason is that EU sees a higher concurrency during popular times.

A look at a population density map will give you a sense of how much higher it is in EU compared to NA:

https://upload.wikimedia.org/wikipedia/commons/thumb/4/49/World_population_density_1994_-_with_equator.png/1024px-World_population_density_1994_-_with_equator.png

(Yes, that's from 1994, but 27 years is not going to even out differences that big.)

That means many more people are logged in at the same time on EU, whereas NA's population logs in over a greater amount of time. In the US, for example, the areas of greatest density are in time zones three hours apart. That means some people on the east coast are logging off as more people on the west coast are logging in. And of course people from all over the world log in in waves. Even though people outside the EU can and do use the EU server too, Europe itself has more people in fewer consecutive time zones, stressing the servers more.

That's a really helpful breakdown, thank you.

If that's the case, maybe my idea of splitting out the server into 2 timezones might help? I know it'll cause a rift, but I'm not sure what else to suggest.

SickDuck

virtus753 wrote: »

ZOS has already said at least part of the reason is that EU sees a higher concurrency during popular times.

That means many more people are logged in at the same time on EU, whereas NA's population logs in over a greater amount of time. In the US, for example, the areas of greatest density are in time zones three hours apart. That means some people on the east coast are logging off as more people on the west coast are logging in. And of course people from all over the world log in in waves. Even though people outside the EU can and do use the EU server too, Europe itself has more people in fewer consecutive time zones, stressing the servers more.

One would think these should be good reasons to invest more in the EU infra? Since it is always...

JamuThatsWho

L_Nici wrote: »

@JamuThatsWho I have big news for you: The last 2 tickets from tomorrow will also be lost. The actual maintenance of Tuesday will last exactly as long as the event.

Yeah, I already knew that. I've grabbed all the rewards and I think I'm at 10 or 11/12 anyway. Not a huge deal (for me), but annoying nonetheless.

virtus753

JamuThatsWho wrote: »

virtus753 wrote: »

ZOS has already said at least part of the reason is that EU sees a higher concurrency during popular times.

A look at a population density map will give you a sense of how much higher it is in EU compared to NA:

https://upload.wikimedia.org/wikipedia/commons/thumb/4/49/World_population_density_1994_-_with_equator.png/1024px-World_population_density_1994_-_with_equator.png

(Yes, that's from 1994, but 27 years is not going to even out differences that big.)

That means many more people are logged in at the same time on EU, whereas NA's population logs in over a greater amount of time. In the US, for example, the areas of greatest density are in time zones three hours apart. That means some people on the east coast are logging off as more people on the west coast are logging in. And of course people from all over the world log in in waves. Even though people outside the EU can and do use the EU server too, Europe itself has more people in fewer consecutive time zones, stressing the servers more.

That's a really helpful breakdown, thank you.

If that's the case, maybe my idea of splitting out the server into 2 timezones might help? I know it'll cause a rift, but I'm not sure what else to suggest.

SickDuck wrote: »

virtus753 wrote: »

ZOS has already said at least part of the reason is that EU sees a higher concurrency during popular times.

That means many more people are logged in at the same time on EU, whereas NA's population logs in over a greater amount of time. In the US, for example, the areas of greatest density are in time zones three hours apart. That means some people on the east coast are logging off as more people on the west coast are logging in. And of course people from all over the world log in in waves. Even though people outside the EU can and do use the EU server too, Europe itself has more people in fewer consecutive time zones, stressing the servers more.

One would think these should be good reasons to invest more in the EU infra? Since it is always...

Certainly! That's not at all meant to be an excuse for poor performance. It's just part of an explanation as to why a similar setup can perform very differently given different population demands. I am sympathetic to the frustration of those who play on EU and seriously hope more effective measures are put in place to address the chronic issues that seem to have an outsize impact on EU compared to NA.

I have no knowledge of what, if anything, ZOS has tried so far to try to address the increased demands on EU, beyond moving trader flip to a less popular day and time. It is possible they have tried other things and that those things have not had sufficient results to reach parity in performance. Splitting EU might well help the concurrency factor, but it is a very big, very permanent solution. Whatever ZOS does, I hope they find a way to make EU more stable sooner rather than later.

angrydrew

Doesnt really matter anymore most peeps have got all the so called stuff the tickets get you so whole event is kinda pointless but hey Eso is getting bit repetitive so a crash makes it interestin..

SeaGtGruff

L_Nici wrote: »

@JamuThatsWho I have big news for you: The last 2 tickets from tomorrow will also be lost. The actual maintenance of Tuesday will last exactly as long as the event.

There are still 6+ hours to get today's tickets, and there will be 2 hours to get tomorrow's tickets. I know that's not much time, especially for anyone who must be working or doing other things during those few hours, but it's something.

Last year I missed 15 tickets-- every single ticket from an event-- on one of the servers. Despite that, I was still able to collect all of the indrik mounts and pets from that year, plus most of the other collectibles that I was interested in.

Unless you're coming into the whole "event tickets" thing later than most everyone else, and are having to earn every possible ticket just to barely have enough for whatever reward you're particularly interested in, there's no urgent need for most players to earn every possible ticket from every single event.

DaiKahn

SickDuck wrote: »

virtus753 wrote: »

ZOS has already said at least part of the reason is that EU sees a higher concurrency during popular times.

That means many more people are logged in at the same time on EU, whereas NA's population logs in over a greater amount of time. In the US, for example, the areas of greatest density are in time zones three hours apart. That means some people on the east coast are logging off as more people on the west coast are logging in. And of course people from all over the world log in in waves. Even though people outside the EU can and do use the EU server too, Europe itself has more people in fewer consecutive time zones, stressing the servers more.

One would think these should be good reasons to invest more in the EU infra? Since it is always...

This, exactly this. I'm on NA but my heart goes out to all the EU players and all the problems you have on your server. It's just not right

Gylzyn

It sure does feel that it is the EU server that has the problems. Whilst there hasn't been an issue with every Event, there have been server issues enough times during an Event for this to be noticeable and a frustration. An update on the planned server upgrades would be welcome.

For players, I won't think it is wise to depend on getting all of the tickets/rewards from every day for an Event. For ZOS, we need Events that provide sufficient rewards (tickets/drops) for players to get everything that they need/want from trading tickets, drops/loot or by purchasing at low prices because the drop rate is high enough that there is a lot to sell. To be fair, this is almost always the case (so please don't change it!) and, indeed, as other posts have said, some wider options from the Impressario (such as furnishings) would be welcome. I can only think of one Event where the drops were so low as to be an issue and that was the first MYM that dropped the Ebonsteel style. Thankfully ZOS added it again to the next MYM.

cyberjanet

The event tickets and endeavours don't worry me much: I have 10 tickets and can get the next piece of the mount with the next event when it opens.

What I didn't get was my golden bag. Sob.

LalMirchi

Jumped in this morning an hour before start of maintenance.

NA-server crashed every time I travelled by wayshrine but I got my event ticket

EU-server, long loading times and two crashes, again when travelling by wayshrine. But... I got my event ticket with 5 minutes to spare.

Rather stressful but I'm happy with my tickets

Chaos2088

Ok complete noob statement here as not a techie......if they added another server eg Oceanic. Would that take the stress off the others if people from that part of the world were not loggin in on that server?

L_Nici

@Chaos2088 Well theoretically yes since the player base would get split a little. I don't know how many people play from Australia on the EU and NA servers but even if it would be just 1 that 1 player wouldn't strain the server anymore.

NupidStoob

The maint that is on NA and EU and has been announced in the banner for like a week already? Yeah couldn't have expected that~

ResidentContrarian

To be fair, at least NA players can now reliably experience bugs in PvE dungeons like EU. So many dungeons on EU reliably bug out to the point it is sometimes comical, other times not when a full reset is required.

Waywrest Sewers is always a challenge on EU. That door boss is the strongest boss in the game there and straight up denies me any counterplay anytime I attempt to open the door for at least 5 minutes.

PvP on the EU server...yeah...I think everyone knows how that goes...

Konstant_Tel_Necris

Due to a hardware issue, the European PC/Mac megaserver will be taken offline for maintenance at 7:00PM EDT / 11:00 UTC.

Stefirex

Konstant_Tel_Necris wrote: »

Due to a hardware issue, the European PC/Mac megaserver will be taken offline for maintenance at 7:00PM EDT / 11:00 UTC.

Thanks for the necro post. Not like there aren't already 3 other threads more recently on the topic.

Konstant_Tel_Necris

Stefirex wrote: »

Konstant_Tel_Necris wrote: »

Due to a hardware issue, the European PC/Mac megaserver will be taken offline for maintenance at 7:00PM EDT / 11:00 UTC.

Thanks for the necro post. Not like there aren't already 3 other threads more recently on the topic.

Perhaps need more, so ZOS will see that's we have issue with EU again?

Varana

Hey, the 256587694589 pages of the old "R.I.P. EU server" thread were hilarious. At some point, there needs to be a new one.