Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Storage chest restoration - Thank you!
SirLeeMinion
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To those who noticed the bug reports on the forums, handled the support tickets, prioritized this issue, and implemented the fix, thank you! It appears that a small number of people were affected, so restoring the lost items probably cost ZOS far more than it was worth. Further, since I had created and deleted multiple characters with the exact same name, I did not expect it would be possible to restore my stuff. But, you did it. Way to go, and thank you for your time and effort!
Over the years, I've submitted a number of tickets, and the support team has always come through. You are a credit to your company, and I appreciate your work on my (and our) behalf.
Over the years, I've submitted a number of tickets, and the support team has always come through. You are a credit to your company, and I appreciate your work on my (and our) behalf.
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TX12001rwb17_ESO✭✭✭✭✭
✭✭✭My items have also been restored, a lot of them were irreplaceable as some items came from crown store furnishing packs.
I am happy that ZOS could return my items and if any happen to read this then I thank you!!4 -
GenjiraX✭✭✭✭✭Another fantastic fix (if true for everyone). I mean, it shouldn’t’ve been broken in the first place but well done to ZOS for recovering the lost items.3