Loging problem

peacedi

Hello. I have a problem. Every time I enter the game, I need to accept all license agreements and set up the game. How to fix it?

ZOS_Bill

@peacedi

Are you getting any specific error message in the ESO Launcher?

peacedi

@ZOS_BillE No, no errors, just every time I enter the game as the first time after installation.

ZOS_Bill

@peacedi

If your launcher appears to be redownloading or repatching the game, please exit the launcher, reopen the launcher, and then try the following workarounds based on what the Launcher's button says:

1. If the "Play" button reads "Install"

• Click the install button, and start downloading.
• Once the download begins, shutdown the launcher.
• Restart the launcher.
• Expand the Game Options menu (Cog wheel located above the News Feed).
• It should say Updating…., under that it should say Cancel. Click Cancel.
• The expanded tab should now change to include "Repair". Click Repair, and wait for it to finish.

2. If "Play" button reads "Pause" during the download process:

• Expand the Game Options menu (Cog wheel located above the News Feed).
• If the tab says "Installing…", restart the launcher.
• When the tab says "Updating….", Click Cancel.
• The expanded tab should now change to include "Repair".
• Click Repair, and wait for it to finish.

The repair process will go through a loop of verify -> download -> verify until all the files are repaired. The progress bar will therefore go from 0 to 100 multiple times before it finishes. It is possible that the system will need to download large files.

peacedi

@ZOS_BillE I have no buttons Install or Repair, i only have a button Play. Before writing, I tried to do Repair. Now I did Repair again and again it didn't help.

ZOS_Adrikoth

Greetings @peacedi

We're sorry to see that this issue has persisted. If you haven't already, please go ahead and submit a support ticket with us at help.elderscrollsonline.com

peacedi

@ZOS_BillE I can't figure out which category should I write to? Tell me please

ZOS_Adrikoth

Hello @peacedi

Please use the Technical Support category when submitting your ticket.