Dismounting causes framerate loss

Red_Feather

Even if I just stand still and mount and unmount my framerate drops up to half. If I move the camera back and forth while dismounting it really becomes obvious that something weird is happening!

ZOS_Bill

The troubleshooting in the link below may help with the framerate loss when dismounting.

What do I do if ESO is having performance issues on PC?

Red_Feather

UPDATE:

1. FPS loss happens during the animation of dismounting. If I use a skill to leave the mount, and skip the animation, there is no fps loss at all. If another player dismounts in front of me there is no FPS loss.
2. FPS loss is greatly reduced if done in the middle of nowhere with no NPCs or players around.
3. I have a newer gpu and the latest drivers. I've even cleared out all of eso live folder to download fresh ini files.
4. All addons cleared and uninstalled. It didn't affect the fps loss during dismount animation.
5. It doesn't matter if I had riding skill or major gallop passive. I tested on a brand new character.
6. Race/gender does not influence it. I tested on many characters.
7. According to google results this anomaly may have started with Elsweyr's release.
8. Not everyone gets it. I can't figure out why. One guildmate gets it, while another does not. Searching google showed that others get it too.

ZOS_Bill

@Red_Feather

Thank you for listing everything you've tried so far. Since you're still having framerate issues, please go ahead and open a ticket with customer support.

Red_Feather

Thank you, I submitted a bug ticket and tried to share as much as I could. I guess that is all that can be done.

ZOS_Bill

@Red_Feather

Do you have your support ticket number?

We can use the number to check the current status and ensure your ticket is in the right place.

Red_Feather

ZOS_BillE wrote: »

@Red_Feather

Do you have your support ticket number?

We can use the number to check the current status and ensure your ticket is in the right place.

Oh is it this number. Question Reference # 210825-006774
My email has that number in it, but I cannot see another. I hope that is it.

ZOS_Bill

@Red_Feather

Thank you for the ticket number. We've sent you a forum PM regarding the current ticket.