Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
My understanding is that if you add someone to the blacklist and they change their name, it also updates in the blacklist to the new name. I typically add a note to players on my ignore list that mentions their current @name. If I notice it changes, I update it again with the new name in addition to the old name so I don't forget who it was originally.