Can I transfer my ESO account and characters between different platforms or servers?
Updated 04/16/2021 11:07 AM
It is not possible for Customer Support, to transfer characters, gear, gold, crowns or items, between different accounts, servers, or platforms.
We have not built, and do not plan to build, the capability to move individual characters from platform to platform. We were only able to move characters in bulk for consoles once on June 1st, 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.
Please note that Steam, retail, and digital purchases playable on PC are all PC versions of the game. The only difference with Steam is that it is integrated with the Steam client. If you have a purchase of the game in Steam you only need to log into the game using your usual credentials. You can find more details here. https://help.elderscrollsonline.com/app/answers/detail/a_id/36517
FlopsyPrince wrote: »Is completely ridiculous that we have to lose all these to switch platforms.
Releveling characters, achievements, gold, inventory, etc. can be reearned, but the others may be impossible or very expensive. I could even live with a one time $10 fee to do this. It would just take a script to copy things from one database to another!
Please allow this.
I believe most enhancements should be free, but I can bow and pay real cash for this since it is a very rare one-time thing.
(The really should be across platforms now, but this would be better than what I have now, restarting on the PC.)
It's not about transferring it's about: I buy a bloody mount/costume/chapter/whatever on XBOX, you unlock it for each game version that I own. That info (the platforms I have bought the game on) is clearly visible in the ESO account.
OP, I'm 100% with you. I don't see why I should re-buy everything should I switch to another platform. It's nonsense.
It's not about transferring it's about: I buy a bloody mount/costume/chapter/whatever on XBOX, you unlock it for each game version that I own. That info (the platforms I have bought the game on) is clearly visible in the ESO account.
OP, I'm 100% with you. I don't see why I should re-buy everything should I switch to another platform. It's nonsense.
FlopsyPrince wrote: »Is completely ridiculous that we have to lose all these to switch platforms.
Releveling characters, achievements, gold, inventory, etc. can be reearned, but the others may be impossible or very expensive. I could even live with a one time $10 fee to do this. It would just take a script to copy things from one database to another!
Please allow this.
I believe most enhancements should be free, but I can bow and pay real cash for this since it is a very rare one-time thing.
(The really should be across platforms now, but this would be better than what I have now, restarting on the PC.)
They've already explained in length why they can not do this; adding copied information to an empty server is one thing, adding copied information to servers that already have tons of information on them is entirely different, it would be a logistic nightmare.