Hi. I did exactly what the article says but still get booted when a character is entering the city.
https://help.elderscrollsonline.com/app/answers/detail/a_id/52137
However, I have no problem entering the game and to the character selection menu. Does this have something to do with the VPN I'm using? But I cannot maintain connection without bypassing the Great Firewall.
Thank you. Any effort you put into this issue is appreciated.