Update 43 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of July 22:
• PC/Mac: NA and EU megaservers for patch maintenance – July 22, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – July 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – July 24, 6:00AM EDT (10:00 UTC) – 12:00PM EDT (16:00 UTC)

Random Freezes Since Blackwood

namelessfrog
namelessfrog
Soul Shriven
Unfortunatly i am experiencing random freezes (fps drops from approxamately 100 to 35) since the release of blackwood. These occur not only in fights and calculation-intense situations but also just randomly while walking in empty overland. I havent experienced these kind of freezes before blackwood at all. Before i will be told to do so, here is a list of what i already tried to do to fix the issue:

- graphics driver up to date
- turned of real time scan (windows defender) while playing
- disabling ALL addons and libraries
- playing around with different graphic settings

i cannot stress enough, that my system hasnt changed at all during the patch release and yet the issue started to appear after launch of blackwood. in this state the game is unplayable for me, please fix this.

thank you

(don't tell me to go through your generic fps-issue-checklist please, i already did that...)
  • ZOS_Bill
    ZOS_Bill
    admin
    @namelessfrog

    Would you be ble to post your system specifications, such as the GPU and CPU of your system?

    This information can be found by creating a DxDiag report.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Options
    Staff Post
  • namelessfrog
    namelessfrog
    Soul Shriven
    Hello,

    thank you alot for your answer!

    here we go:

    System Information
    Time of this report: 6/21/2021, 23:24:30
    Machine name: LAPTOP-AUAAIQ2A
    Machine Id: {BCD1B5EE-0CC5-404A-94A3-DFDA9E3659B3}
    Operating System: Windows 10 Home 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
    Language: German (Regional Setting: German)
    System Manufacturer: ASUSTeK COMPUTER INC.
    System Model: ZenBook UX533FD_UX533FD
    BIOS: UX533FD.306 (type: UEFI)
    Processor: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz (8 CPUs), ~1.8GHz
    Memory: 16384MB RAM
    Available OS Memory: 16198MB RAM
    Page File: 8471MB used, 10159MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: UnKnown
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Supported
    DirectX Database Version: 1.2.3
    DxDiag Version: 10.00.19041.0928 64bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.
    Options
  • ZOS_Bill
    ZOS_Bill
    admin
    @namelessfrog

    Thank you for the snipet from the DxDiag report. The report indicates you're currently running ESO on a laptop, so the steps in the link below may help with the crashes you're experiencing.

    What do I do if ESO is having performance issues on my laptop?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Options
    Staff Post
Sign In or Register to comment.