PS5 version crashes a lot when zoning/loading

EpicHero

My wife and I played a few hours this morning, and we both crashed at least 3 times each when either logging a character in or out, or when traveling to a player or wayshrine.

We send the PS reports for all crashes, and advice all other PS5 players to do the same, hoping this helps them narrow down what is going on here...

Gadget4

I’ve had these crashes today as well, since the enhancement upgrade.

At first it was hourly, in Performance mode, but now, it’s on 1 specific character (lvl 49). ESO crashes to the report screen when the character is using a door, entering another zone, or simply riding through a zone .. & now, ESO crashes whilst trying to load that character!!
.. I restarted my PS5, then loaded onto another character & switched back to Fidelity .. nevertheless, each time I try to load back into the lvl 49 character, ESO crashes to the report screen.

Any help would be greatly appreciated

KingofAnnwn

I've had two crashes today since 'upgrading' to the PS5 version. Once when loading my character (I only have the one atm) Another when attempting to enter the Halls of Submission part of the Fighters Guild quest line. Hope its a simple fix.

EDIT: Just crashed again when attempting to port back to the Earth Forge

Further EDIT: Crashed 4 times within 30 minutes this evening. Twice when fighting Bal Bag for the main story, once when joining a battleground to remove the quest marker, and then once again during the battle.

Worse PS5 'upgrade' to date

fizl101

I seem to crash whenever I leave a house using the door rather than travelling out

CherryJai

I've been having this problem while trying to play in a group today doing Blackwood dailies. My screen freezes on the load art and the spinner stops, I always have to close app and try again, at least 5 times in the last hour. I use performance mode.

fizl101

To add to this - loading into a trial (even not as the 12th person), its taking me 5 or 6 attempts every time, whether it is travel to player, riding up to the front door and walking through or travelling directly to the trial. Did sunspire twice last night, and was even crashing going in the second time after resetting the trial

ConjuringFire

This keeps happening to me, if you enter the Harbourage anytime you try to leave either via a portal or the door it crashes. Was doing some main quest missions and it happened like this everytime

flipkick661

Yeah, it’s pretty bad at the moment. Constantly crashing while changing zone or just randomly, and weird disconnects, with errors like I’ve typed too many messages in a row, even though I’m on console and never touch text chat.

stuff12002

Same issue. I’ve crashed a total of 10 times in 2 days, all while zoning to outside my residence. Bit excessive.

Edit: I’ve been playing in Fidelity mode

williaaamz

Mine keeps crashing consistently when fighting large groups. Especially the dungeon "City of Ash 2" is unplayable.
After crash i have to wait until the game kicks me out of dungeon.

Going back to PS4 Version

LukosCreyden

Yep, I've had crashes quite frequently too. One was when i entered stealth(?) and the other when I attempted to zone.
I hope this gets fixed soon, as I was planningnon returning to ESO after a break. Might have to extend that break until it is fixed.

Hotdog_23

A lot of crashes for me as well. PS5 NA, Fidelity mode. Always send in a error report.

Safe safe and ZOS please fix the green tree mess

Milli_Rabbit

Yea, Im crashing almost every time I leave a delve or public dungeon using the exit. It is getting annoying.

fakingfocused

Been crashing in BGs quite a bit lately. Performance mode. Bumped straight back to the title screen mid fight.

Athaz

Unfortunately, I‘ve not been able to play my templar at all today due to it consistently crashing whenever that char zones out of a dungeon into the ‚open‘ world… Needless to say that this has been pretty frustrating. Re-downloaded and installed the game, which did not help though. I have sent about 15 crash reports though…
P:S also unable to raise a ticket in game as this causes a crash as well, consistently and on all my 9 characters…

Is ZOS doing something about this/ acknowledge the issue?

Raveπa

Playing PS5 version fidelity mode and crashes when zoning frequently. Making matters worse, once you crash the character keeps joining area chat every turn you make. Nothing more dreadful than ESO area chat on Saturday night... The game is becoming unplayable.

Rittings

Raveπa wrote: »

Playing PS5 version fidelity mode and crashes when zoning frequently. Making matters worse, once you crash the character keeps joining area chat every turn you make. Nothing more dreadful than ESO area chat on Saturday night... The game is becoming unplayable.

Can confirm this... however... playing performance mode means your hud isn't aligned... combat text all to the left... excvating tools all to the left.. etc...

So... basically... enhanced version is screwed no matter which mode you choose. You can either choose constant crashing, or janky hud. Those should be the two available option names btw...

Rittings

fizl101 wrote: »

To add to this - loading into a trial (even not as the 12th person), its taking me 5 or 6 attempts every time, whether it is travel to player, riding up to the front door and walking through or travelling directly to the trial. Did sunspire twice last night, and was even crashing going in the second time after resetting the trial

This isn't unique to the PS5 enchanced version. This is almost a "feature" at this point of the game. It's been this way for about 18 months - sometimes it gets a temporary fix, but most the time it's an RNG thing. We had, from 12 members entering vet Rockgrove yesterday, a total of 16 disconnects/crashes/freezing load screens just trying to enter the trial. Not sure how this is even acceptible at this point of the game's life span.

CherryJai

Crashing is still happening an insane amount, I play in permformance mode, and the crashes are happening every second or third re zone, whether it be from solo mission into harbourage, harbourage to open world, from one player house to the next player house, just entering a delve or travelling to a friend, happens both grouped and solo. Just looooots of crashes.

daveqjr

I crash on ps5 performance mode every single time I leave a delve in cyrodiil.

Hotdog_23

5 times in 2 hours today. Quit on 5th time didn't even restart the game. Honestly most days when I quit now the game crashes and I decide that's enough for today. Really hope today's patch helps.

Stay safe

RNGeeze

CherryJai wrote: »

Crashing is still happening an insane amount, I play in permformance mode, and the crashes are happening every second or third re zone, whether it be from solo mission into harbourage, harbourage to open world, from one player house to the next player house, just entering a delve or travelling to a friend, happens both grouped and solo. Just looooots of crashes.

This is interesting to me as it makes me second guess we are playing the same game. I’ve crashed to dash a total of 2 times since Blackwood and play well over 3 hours most days. I’m on PS5/NA but also don’t bother with housing or have a interest in visiting others so I’m curious if it’s certain locations or what other factors are at play.

It’s a shame they were unable to fix some of the small niggles like travel to vanishing from friends list and offset damage numbers in performance mode but at least our friends list shows people online. Yay for small victories

Destai

So I had this problem last night on one of my toons. On just this one - I couldn't log in without crashing. He was in Reaper's March by Arenthia and it kept crashing. Thankfully, I was able to log in today.

EpicHero

Are you playing in Fidelity or Performance mode? Because Fidelity mode crashes way more often then performance mode...

SimsVTC

Started game from the beginning on my PS5. Crashing when leaving Harbourage. Also crashing when using doors. It's annoying as there are a lot of doors and leaving and entering zones / houses etc. in this game.
Playing it in performance mode, using wired connection (connection type is FTTH and works great in other online games).

Sad, as I really want this game to be my long term game but it crashes too often and that is discouraging

LukosCreyden

Played after patch. Only for a short period to adjust some tv settings.
Game crashed upon character load and then again whilst travelling to my coldharbor house.

I hope this can be fixed soon, I really cannot play with all these crashes.

KT_Fox

I’m crashing almost every time I change character and often when I’m zoning. Average about 15 times a day but sometimes as many as 30 times a day. Just makes me wonder how they get away with it. Would PlayStation allow this poor level of game stability if ESO wasn’t bringing in so much revenue?

Gadget4

I’m still having these crashes .. it’s happening frequently in PvE & when using a door, mainly upon exiting from a location

I still send a report when ESO crashes ... crashes are from a few minutes to 1-2 hours apart

I’m still using Performance mode.

Destai

Yeah man, my game keeps crashing. I've submitted tons of crash reports, but I'm thinking about redownloading the PS4 version until this is truly ready for release.

Hotdog_23

Agree, it's really bad. Most days after I crash several times I just quit for the day.

Stay safe

Slow_And_Steady2

I have had these crashes since the blackwood was released. Seems like they can happen anytime you try to load in to a new area or just load a character into the game. Crashed twice yesterday just trying to leave a delve back into Deshaan.

I am also experiencing CP change crashes. The crash will normally happen after I confirm the changes and try to leave the Champion Point screen.

These mostly happen on my PS5 but I have had the load crash happen on my PS4 as well, just not as often.