Interesting priority for bugfixes

BloodMagicLord

For real?

Elsonso

Your refrigerator is broken and needs repair. Also, your toilet is plugged. Do you wait until the refrigerator is repaired, then fix the toilet, or do you call the refrigerator repair person and, while waiting, fix the toilet?

Some problems are easier and shorter to fix than others, and multiple fixes can be in the works simultaneously.

ADarklore

BloodMagicLord wrote: »

Elsonso wrote: »

Your refrigerator is broken and needs repair. Also, your toilet is plugged. Do you wait until the refrigerator is repaired, then fix the toilet, or do you call the refrigerator repair person and, while waiting, fix the toilet?

Some problems are easier and shorter to fix than others, and multiple fixes can be in the works simultaneously.

Extremely bad analogy, plus zenimax have had months of PTS to iron out game breaking bugs. Every expansion something major is broken. Stop defending the indefensible.

Um, in reality it was, EXTREMELY rare pieces of Companion gear completely DISAPPEARING... not just being unequipped. We're talking pieces that are selling for millions of gold that were just GONE. So yeah, that is a HUGE problem for players. Block is a problem, but it's nothing like losing highly valuable pieces of gear to the point that many players were refusing to use Companions for fear of this bug striking.

BloodMagicLord

Try working for hours in your spare time to get your 12 man group through some of the hardest content in the game, getting very close, patch drops, combat is broken, the work everyone put in for the week is wasted and there's not even an ETA for a bugfix so most likely it'll be the same next week 🤡

Elsonso

You are just totally missing the point. Sometimes, fixes are not obvious or easy to do, while other fixes can be simple and obvious. The toilet is a simple and obvious fix, but just because it gets fixed first does not mean that nothing is happening about the refrigerator.

GreenHere

BloodMagicLord wrote: »

Elsonso wrote: »

Your refrigerator is broken and needs repair. Also, your toilet is plugged. Do you wait until the refrigerator is repaired, then fix the toilet, or do you call the refrigerator repair person and, while waiting, fix the toilet?

Some problems are easier and shorter to fix than others, and multiple fixes can be in the works simultaneously.

Extremely bad analogy, plus zenimax have had months of PTS to iron out game breaking bugs. Every expansion something major is broken. Stop defending the indefensible.

You might not like @Elsonso's analogy, but they raise a very valid point. If a fix for almost any problem is ready to go now, I'd like it as soon as is feasible. It's not always about problem priority -- especially when working in separate teams -- it can also just come down to which problem someone finds a solution to first.

Could be that there's 15 people working around the clock to address the Block problems, but little ol' Jerry just happened to be able to fix the things that were in this patch all by himself before he even bothered to put on pants that morning.

Point is, for all we know they got their priorities straight just fine, but easier fixes came sooner and they decided to push them out the door while waiting on the bigger fish to fry. Know what I mean?

All we can do is speculate, of course, but there's no reason to assume they don't know which problems are more important than others. We don't know what's going on behind closed doors over at ZOS HQ.

BloodMagicLord

Elsonso wrote: »

You are just totally missing the point. Sometimes, fixes are not obvious or easy to do, while other fixes can be simple and obvious. The toilet is a simple and obvious fix, but just because it gets fixed first does not mean that nothing is happening about the refrigerator.

Telling me a company as massive as zenimax can't manage to resolve a game breaking bug in a timely manner in spite of having a 2 month PTS cycle? Nah just not buying that sorry. More likely it's deemed low prio because the main selling point of their latest paid content having a bug is just oh so terrible. Doubt any players are going to leave the game over a companion glitch though - trials being broken (again!) however....

mobicera

Great so chances are console's are getting this broken block as well...
The last major game breaking bug is still present on console because we were told to wait 2 months for a functional ui.
Now it looks like the release of a new patch will release a new game breaking bug...
How long are we going to have to suffer a game that doesn't properly function?
Are we going to be told to deal with this for 2 months?
Is this for real, can't you even release 1 patch where you don't break something important?
At this point I think more than a cancelation of eso plus is in order.
It's probably time to just uninstal this mess of a game.
I have had quite enough of this garbage fleecing.

BloodMagicLord

mobicera wrote: »

Great so chances are console's are getting this broken block as well...
The last major game breaking bug is still present on console because we were told to wait 2 months for a functional ui.
Now it looks like the release of a new patch will release a new game breaking bug...
How long are we going to have to suffer a game that doesn't properly function?
Are we going to be told to deal with this for 2 months?
Is this for real, can't you even release 1 patch where you don't break something important?
At this point I think more than a cancelation of eso plus is in order.
It's probably time to just uninstal this mess of a game.
I have had quite enough of this garbage fleecing.

Seems likely mate given previous track record.

And that's what it comes down to with the other replies as well really, I'd also give them the benefit of the doubt if this wasn't something that happens literally every patch. Always seems to be the endgame players that lose out the most and have our problems fixed at the lowest priority.

Starlight_Whisper

I am going to real. I am mad they haven't acknowledged the block problem at least. It makes it hard to try out new trial this way on veteran.

Raccoonmancer

BloodMagicLord wrote: »

Elsonso wrote: »

You are just totally missing the point. Sometimes, fixes are not obvious or easy to do, while other fixes can be simple and obvious. The toilet is a simple and obvious fix, but just because it gets fixed first does not mean that nothing is happening about the refrigerator.

Telling me a company as massive as zenimax can't manage to resolve a game breaking bug in a timely manner in spite of having a 2 month PTS cycle? Nah just not buying that sorry. More likely it's deemed low prio because the main selling point of their latest paid content having a bug is just oh so terrible. Doubt any players are going to leave the game over a companion glitch though - trials being broken (again!) however....

Bugs can get extremely convoluted and deep rooted, the more ingrained a system is in the game. It doesn't matter at times how many devs you have, because not all of them are going to be working on the same bug fix/troubleshoot. Chill out dude. I get from your previous posts that you're a hardcore player but do realize that this xpac released like 3 days ago. Usually with any kind of game breaking bug they want to make sure that it won't happen again, so I would rather wait a week and see it solved, than have it rushed and be taped over with duct tape.

FantasticFreddie

Man the block bug SUCKS.
Trying to learn the new trial on vet with tanks that have never seen it has been just so fun for everyone involved. /s

BloodMagicLord

It really comes down to a bad development and testing pipeline when there's major bugs that appear on live that weren't on the PTS every single time. If you need to rework block then fine, do it early in the PTS so it can be tested and there's ample time for feedback and bug fixing. But for whatever reason they've obviously made last minute changes, yeeted them onto live without last minute testing and then we have a broken product for weeks. If it's so hard to fix then they could also roll back the changes to block and temporarily disable whatever it was that caused the changes to be needed in the first place (presumably the mythic item) so then we at least have a working product and a subsection of the community isn't stuck with broken content yet again.
But Zeni has always just flat out refused to even contemplate the idea of rolling anything back in this manner, I've been playing the game since 2015 and it's always been the same with no improvement at all, so when I see comments like "oh this must just be a difficult bug for them to fix" it really doesn't wash anymore, it happens too often, and there's never any solution beyond following usual protocols whereby things will stay broken until after all of the easily marketable additions have been fixed.

GreenHere

BloodMagicLord wrote: »

It really comes down to a bad development and testing pipeline when there's major bugs that appear on live that weren't on the PTS every single time. If you need to rework block then fine, do it early in the PTS so it can be tested and there's ample time for feedback and bug fixing. But for whatever reason they've obviously made last minute changes, yeeted them onto live without last minute testing and then we have a broken product for weeks. If it's so hard to fix then they could also roll back the changes to block and temporarily disable whatever it was that caused the changes to be needed in the first place (presumably the mythic item) so then we at least have a working product and a subsection of the community isn't stuck with broken content yet again.
But Zeni has always just flat out refused to even contemplate the idea of rolling anything back in this manner, I've been playing the game since 2015 and it's always been the same with no improvement at all, so when I see comments like "oh this must just be a difficult bug for them to fix" it really doesn't wash anymore, it happens too often, and there's never any solution beyond following usual protocols whereby things will stay broken until after all of the easily marketable additions have been fixed.

Definitely agree with you there! It's painfully obvious that there's something (or multiple somethings!) wrong with the way they're doing things.

It's hard to imagine good excuses why so many anomalies and problems appear on Live that were never an issue on the PTS... OR why so many of the things that clearly were issues on the PTS make it through to Live. Kinda makes one wonder what the hell the purpose of the TEST server actually is... 🤔

mobicera

Raccoonmancer wrote: »

BloodMagicLord wrote: »

Elsonso wrote: »

You are just totally missing the point. Sometimes, fixes are not obvious or easy to do, while other fixes can be simple and obvious. The toilet is a simple and obvious fix, but just because it gets fixed first does not mean that nothing is happening about the refrigerator.

Telling me a company as massive as zenimax can't manage to resolve a game breaking bug in a timely manner in spite of having a 2 month PTS cycle? Nah just not buying that sorry. More likely it's deemed low prio because the main selling point of their latest paid content having a bug is just oh so terrible. Doubt any players are going to leave the game over a companion glitch though - trials being broken (again!) however....

Bugs can get extremely convoluted and deep rooted, the more ingrained a system is in the game. It doesn't matter at times how many devs you have, because not all of them are going to be working on the same bug fix/troubleshoot. Chill out dude. I get from your previous posts that you're a hardcore player but do realize that this xpac released like 3 days ago. Usually with any kind of game breaking bug they want to make sure that it won't happen again, so I would rather wait a week and see it solved, than have it rushed and be taped over with duct tape.

No there is no chilling out anymore.
This is a 5 year track record.
They break major gameplay mechanics near every patch while pushing out more crown store content and rest assured they hot fix crown items.
On console we haven't had a functional ui for almost 2 months...
Now we are going to have to move from one game breaking bug to different one without certainly the first is actually going to be fixed.
No my friend the time has come to scream, the time has come to shout, the time has come for change.
It is not the time for complacency, it is this very complacency that has help lead us to this situation.
Now it is time for zos to spend some of this money they have fleeced from us with their $100 virtual houses on fixing this damb game.
We shouldn't fear a patch but look forward to it, a new chapter shouldn't be leaning people towards uninstalling.
Enough is enough.
Fix it.

GreenHere

mobicera wrote: »

Raccoonmancer wrote: »

BloodMagicLord wrote: »

Elsonso wrote: »

You are just totally missing the point. Sometimes, fixes are not obvious or easy to do, while other fixes can be simple and obvious. The toilet is a simple and obvious fix, but just because it gets fixed first does not mean that nothing is happening about the refrigerator.

Telling me a company as massive as zenimax can't manage to resolve a game breaking bug in a timely manner in spite of having a 2 month PTS cycle? Nah just not buying that sorry. More likely it's deemed low prio because the main selling point of their latest paid content having a bug is just oh so terrible. Doubt any players are going to leave the game over a companion glitch though - trials being broken (again!) however....

Bugs can get extremely convoluted and deep rooted, the more ingrained a system is in the game. It doesn't matter at times how many devs you have, because not all of them are going to be working on the same bug fix/troubleshoot. Chill out dude. I get from your previous posts that you're a hardcore player but do realize that this xpac released like 3 days ago. Usually with any kind of game breaking bug they want to make sure that it won't happen again, so I would rather wait a week and see it solved, than have it rushed and be taped over with duct tape.

No there is no chilling out anymore.
This is a 5 year track record.
They break major gameplay mechanics near every patch while pushing out more crown store content and rest assured they hot fix crown items.
On console we haven't had a functional ui for almost 2 months...
Now we are going to have to move from one game breaking bug to different one without certainly the first is actually going to be fixed.
No my friend the time has come to scream, the time has come to shout, the time has come for change.
It is not the time for complacency, it is this very complacency that has help lead us to this situation.
Now it is time for zos to spend some of this money they have fleeced from us with their $100 virtual houses on fixing this damb game.
We shouldn't fear a patch but look forward to it, a new chapter shouldn't be leaning people towards uninstalling.
Enough is enough.
Fix it.

(shoutout to Allie Brosh from Hyperbole and a Half!)

mobicera

GreenHere wrote: »

mobicera wrote: »

Raccoonmancer wrote: »

BloodMagicLord wrote: »

Elsonso wrote: »

You are just totally missing the point. Sometimes, fixes are not obvious or easy to do, while other fixes can be simple and obvious. The toilet is a simple and obvious fix, but just because it gets fixed first does not mean that nothing is happening about the refrigerator.

Telling me a company as massive as zenimax can't manage to resolve a game breaking bug in a timely manner in spite of having a 2 month PTS cycle? Nah just not buying that sorry. More likely it's deemed low prio because the main selling point of their latest paid content having a bug is just oh so terrible. Doubt any players are going to leave the game over a companion glitch though - trials being broken (again!) however....

Bugs can get extremely convoluted and deep rooted, the more ingrained a system is in the game. It doesn't matter at times how many devs you have, because not all of them are going to be working on the same bug fix/troubleshoot. Chill out dude. I get from your previous posts that you're a hardcore player but do realize that this xpac released like 3 days ago. Usually with any kind of game breaking bug they want to make sure that it won't happen again, so I would rather wait a week and see it solved, than have it rushed and be taped over with duct tape.

No there is no chilling out anymore.
This is a 5 year track record.
They break major gameplay mechanics near every patch while pushing out more crown store content and rest assured they hot fix crown items.
On console we haven't had a functional ui for almost 2 months...
Now we are going to have to move from one game breaking bug to different one without certainly the first is actually going to be fixed.
No my friend the time has come to scream, the time has come to shout, the time has come for change.
It is not the time for complacency, it is this very complacency that has help lead us to this situation.
Now it is time for zos to spend some of this money they have fleeced from us with their $100 virtual houses on fixing this damb game.
We shouldn't fear a patch but look forward to it, a new chapter shouldn't be leaning people towards uninstalling.
Enough is enough.
Fix it.

(shoutout to Allie Brosh from Hyperbole and a Half!)

But the sad thing is, it's not actually hyperbole is it?
It's the reality we are facing...
Makes it worse don't it?
Lmfao
There will be no revolution, there will be the fall however lol.
When everyone realizes a functional game isn't important to zos, only how much money is spent on crowns lining the pockets of those CEOs

ZOS_ConnorG

Greetings all,

After review this thread has been closed as it it devolving somewhat quickly and there is another thread about this topic already. If you wish to continue the discussion you may do so on the other thread located here.