The Elder Scrolls Online

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Blackwood Prologue Quest - Disabled in Store, can’t select

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Uberkull
Uberkull
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I want to start the Blackwood prologue quest but in the Crown store the Quest Starter panel is ‘grayed’ out and I can’t select it to start?

I checked to see if it is in my character’s quest list, looking for A Mortal’s Touch...not there. Any advice?
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