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Jubilee cake 2021 and some mementos are broken

Taresha
Taresha
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Jubilee Cake 2021 is not working as well as some mementos. I did Prologue quest on 31 March and successfully used memento "Daedric Unwarding Amulet" on my character. On 1st of March after getting the cake it did not appear after I used the memento/tool. Neither the Daedric amulet is working anymore. So as of now some mementos play all the animations and visuals, and some do not. This issue is specific for only one of my characters. All other characters don't have this issue.

As a result I can't get the XP boost on my main character. I see this issue did happen in the past for some players. Hope there is a known fix. I submitted tickets, but no fix so far.
  • Sirlorg
    Sirlorg
    Ditto, same issue. Guess they are getting so much content, the servers can't handle it. So now 2nd day can't get the rewards.
  • Pyr0xyrecuprotite
    Pyr0xyrecuprotite
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    Platform? It's working fine for me on PC/NA.
  • Tornaad
    Tornaad
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    Playing on PCNA and even though the I already completed the quest and got the first day login the cake is gone for me.
    Cake not in collectibles inventory
    abhojlhkzv3s.png
    Trying to collect the quest
    4bhn381q948v.png
    Being told I have already completed the quest for the cake I don't have.
    d1m0xhru62w4.png

    And even after trying to complete the quest on a different character I still do not have the 2021 cake.

    And while I can get a XP boost off an old cake, I cannot collect the Event Tickets.
    Edited by Tornaad on April 4, 2021 7:13AM
  • virtus753
    virtus753
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    Zuboko wrote: »
    Playing on PCNA and even though the I already completed the quest and got the first day login the cake is gone for me.
    Cake not in collectibles inventory
    abhojlhkzv3s.png
    Trying to collect the quest
    4bhn381q948v.png
    Being told I have already completed the quest for the cake I don't have.
    d1m0xhru62w4.png

    And even after trying to complete the quest on a different character I still do not have the 2021 cake.

    And while I can get a XP boost off an old cake, I cannot collect the Event Tickets.

    The 2021 Cake is under Tools, not Mementos, as mentioned in the patch notes.
  • Tornaad
    Tornaad
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    virtus753 wrote: »
    Zuboko wrote: »
    Playing on PCNA and even though the I already completed the quest and got the first day login the cake is gone for me.
    Cake not in collectibles inventory
    abhojlhkzv3s.png
    Trying to collect the quest
    4bhn381q948v.png
    Being told I have already completed the quest for the cake I don't have.
    d1m0xhru62w4.png

    And even after trying to complete the quest on a different character I still do not have the 2021 cake.

    And while I can get a XP boost off an old cake, I cannot collect the Event Tickets.

    The 2021 Cake is under Tools, not Mementos, as mentioned in the patch notes.

    Thank you. I found it.
  • Taresha
    Taresha
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    After the patch on 5th April the issue is still there. I play on PC EU. The cake is in the tools, but when I use it the animation and visual are not playing and I don't have the option to use the cake.

    I can see another post with identical problem:
    https://forums.elderscrollsonline.com/en/discussion/470467/jubillee-cake-2019-memento-is-broken

    Can anyone help?
    Edited by Taresha on April 5, 2021 2:15PM
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