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Gloam Wolf Mount + Pet Issue

SickleCider
SickleCider
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I've sent in several tickets about this over the course of a year and a half or so, but this is still a persistent issue that is dampening my enjoyment of these pups. :/

The issue is with the ambient light effect (the purple glow). Sometimes, it's just not present.

In the case of the pet, the glow seems to vanish after the pet has momentarily despawned due to distance or collision with an object. I'm referring to when you see your pet fade in at your side after momentarily disappearing. Unslotting and reslotting the pet fixes it, but it happens so frequently that it's a chore.

I've noticed no particular pattern in the disappearance of the mount's glow. Sometimes it's present when you mount, but usually it's not. Dismounting and remounting does not fix it. Further on the mount, it also lacks the smoking effect everywhere save its feet. I don't know whether this is by design, but it seems broken.

Please, please, PLEASE fix the pet and mount. These have been issues since when they were originally on offer. I've never asked for a refund because I love them so much when they work, but I can't use them for long, because of all the fiddling that needs to be done to make them function. Compare this to the Penumbra wolf, which always has its glow and particle effects intact.
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