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https://forums.elderscrollsonline.com/en/discussion/668861

How to extract unwanted Crown Crate items for gems?

Raideen
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I understand how to extract unwanted items like Potions, Mount Speed Books, Experience Scrolls, etc.....but how do we extract Tattoos, Emotes, Outfits? These things seem to go straight into your collections, but I see no way to refund them for crown gems.

According to the help menu in game, we should be able to.

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  • Sylvermynx
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    You can only extract those when they're duplicates IIRC.
  • JKorr
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    You can extract gems from consumables; the poison/food/potion/dye, etc.

    Tattoos, emotes, outfits/costumes, more hats than Bartholomew Cubbins....those can't be traded back for gems. They are in your collectibles forever and ever. If they are duplicates, the game will give you gems for them.
  • Raideen
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    Ok, but the wording does not say that the extraction is limited to potions, food etc, it says you can extract gems from "unwanted Crown Crate rewards".
  • SeaGtGruff
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    Notice the sentence immediately following the one you highlighted: "This also happens automatically when you receive a Crown Crate Collectible you already own." This implies that Crown Crate "Collectibles" are a bit different than Crown Crate "rewards"-- different in the sense that (1) "collectible" items are automatically added to your account's Collections and do not take up any inventory or bank space, and once in your Collections they can't be removed; and (2) you can have duplicates of Crown Crate "reward" items such as scrolls, food, drink, and poisons, which is why you're given the ability to manually convert those types of Crown Crate rewards into Crown Gems if you don't want them, whereas if you already have a given collectible item in your Collections and then receive it again in a Crown Crate, it will be automatically converted into Crown Gems since there is no way to do that manually.
    I've fought mudcrabs more fearsome than me!
  • JKorr
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    I believe it did at one point. https://en.uesp.net/wiki/Online:Crown_Crates

    After the pts tests, when people bought crates every day for 10 days with the gold they gave us, and pointed out repeatedly that getting literally hundreds of poisons/food/potions that weren't better than what players could make and not being able to do anything other than destroy them was going to kill any interest people actually had in the crates. They announced there would be a change before the crates went live, but we didn't get a chance to test it. When they went live we found out about trading back consumables. And they made it per card, not per potion. Otherwise many, many people would be swimming in gems due to getting an unwanted radiant apex mount, or actually any mount they didn't want or the normal zillion and one poisons/potions/food. I ended up with a camel and a couple of bears from reward crates. I can't stand the animations for either of them, and I'd sell them back in half a heartbeat.
    Edited by JKorr on December 23, 2020 5:00PM
  • idk
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    Sylvermynx wrote: »
    You can only extract those when they're duplicates IIRC.

    And just past the highlighted part, it does explain that. I do agree with OP that the wording of the highlighted part in conjunction with the following sentence is misleading.

    Those of us who heard Zos explain this early on know that collection items cannot be traded for gems unless they are a duplicate, but those that did not catch their explanation might not catch onto it.
  • Araneae6537
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    Raideen wrote: »
    Ok, but the wording does not say that the extraction is limited to potions, food etc, it says you can extract gems from "unwanted Crown Crate rewards".

    It really ought to work that way in my opinion and according to the wording! That is how I read it too. That is the least that should be doable since we can’t trade or sell such items to other players.

    I would actually buy crates if I could trade in collectibles I don’t want (NOT just duplicates). I was never going to buy lots as I don’t enjoy gambling and apex mounts and flashy or silly things just aren’t my style. But there are costumes, furnishings and other simple items that I would like to have and if I cannot buy directly, purchasing a crate that might contain one but otherwise I could trade in anything I didn’t like for gems to save up, I would find an acceptable compromise.
    Edited by Araneae6537 on December 23, 2020 5:27PM
  • Raideen
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    SeaGtGruff wrote: »
    Notice the sentence immediately following the one you highlighted: "This also happens automatically when you receive a Crown Crate Collectible you already own." This implies that Crown Crate "Collectibles" are a bit different than Crown Crate "rewards"-- different in the sense that (1) "collectible" items are automatically added to your account's Collections and do not take up any inventory or bank space, and once in your Collections they can't be removed; and (2) you can have duplicates of Crown Crate "reward" items such as scrolls, food, drink, and poisons, which is why you're given the ability to manually convert those types of Crown Crate rewards into Crown Gems if you don't want them, whereas if you already have a given collectible item in your Collections and then receive it again in a Crown Crate, it will be automatically converted into Crown Gems since there is no way to do that manually.

    Collectables are still rewards. Everything that drops in a crown crate is a reward. There might be collectable rewards and consumable rewards, but they are still rewards.

    There is nothing distinguishing what is unwanted except the purchasers desires which means any reward from a crown crate could be unwanted and therefore extracted for gems, as ZOS documentation states.
  • LadyAstrum
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    For the amount these crates cost I feel like anything should be refundable for gems if it's unwanted, regardless of whether or not it's a duplicate.



    Edited by LadyAstrum on December 23, 2020 5:35PM
    ~ "You think me brutish? How do you imagine I view you?" - Molag Bal #misunderstood ~
  • Raideen
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    LadyAstrum wrote: »
    For the amount these crates cost I feel like anything should be refundable for gems if it's unwanted, regardless of whether or not it's a duplicate.

    This makes the most sense, it's also how their documentation reads.

  • Sylvermynx
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    LadyAstrum wrote: »
    For the amount these crates cost I feel like anything should be refundable for gems if it's unwanted, regardless of whether or not it's a duplicate.

    Well, I would have agreed at one point. But then I wound up with some stuff I thought I'd never use - until I did....

  • SeaGtGruff
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    Raideen wrote: »
    SeaGtGruff wrote: »
    Notice the sentence immediately following the one you highlighted: "This also happens automatically when you receive a Crown Crate Collectible you already own." This implies that Crown Crate "Collectibles" are a bit different than Crown Crate "rewards"-- different in the sense that (1) "collectible" items are automatically added to your account's Collections and do not take up any inventory or bank space, and once in your Collections they can't be removed; and (2) you can have duplicates of Crown Crate "reward" items such as scrolls, food, drink, and poisons, which is why you're given the ability to manually convert those types of Crown Crate rewards into Crown Gems if you don't want them, whereas if you already have a given collectible item in your Collections and then receive it again in a Crown Crate, it will be automatically converted into Crown Gems since there is no way to do that manually.

    Collectables are still rewards. Everything that drops in a crown crate is a reward. There might be collectable rewards and consumable rewards, but they are still rewards.

    There is nothing distinguishing what is unwanted except the purchasers desires which means any reward from a crown crate could be unwanted and therefore extracted for gems, as ZOS documentation states.

    Nice try, but I don't make the rules and hence I'm not the one whose thinking you need to sway.

    Go talk to ZOS, but don't be surprised if the discussion doesn't end the way you think it should.
    I've fought mudcrabs more fearsome than me!
  • belfong
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    In a previous Sovngarde crate, I won a Celestial Nimbus, which is a furnishing. If I were to extract it as a gem, it gives me back 33 gems. I understand this furnishing is used on a huge house but I only have a medium house in Bangkorai. Can I try it and if I don't like it, turn into gem? Does using Celestial Nimbus bound the thing to my character?
  • rpa
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    You know, the purpose of Crown crates is to provide infinite crown/real money sink for players. Those are filled with useless and unwanted with ultra rare bait by design. If crates provided unpadded selection of desirable items with fair drop rate, crate buyers would eventually get what they wanted and cease spending. Gems are not for player convenience but to provide excuse to keep gambling.
    Edited by rpa on December 24, 2020 4:20AM
  • SeaGtGruff
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    belfong wrote: »
    In a previous Sovngarde crate, I won a Celestial Nimbus, which is a furnishing. If I were to extract it as a gem, it gives me back 33 gems. I understand this furnishing is used on a huge house but I only have a medium house in Bangkorai. Can I try it and if I don't like it, turn into gem? Does using Celestial Nimbus bound the thing to my character?

    Most furnishings are items that show up in your character's inventory on the Furnishings tab, not collectibles that get added to your account's Collections the way that Undaunted trophies do.

    So if it's a furnishing that's treated as an inventory item the way crafted furnishings are, you can place it in one of your houses and use it as long as you want.

    Then, if you get tired of it, you can pick it back up so it's in your character's inventory, go to the Crown Crates screen, choose the option for extracting Crown Gems, and it should be listed among any other Crown Crates rewards in your inventory that are eligible for gem extraction.

    To answer more succintly-- no, using the furnishing now should not prevent you from converting it into gems later.
    I've fought mudcrabs more fearsome than me!
  • Araneae6537
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    rpa wrote: »
    You know, the purpose of Crown crates is to provide infinite crown/real money sink for players. Those are filled with useless and unwanted with ultra rare bait by design. If crates provided unpadded selection of desirable items with fair drop rate, crate buyers would eventually get what they wanted and cease spending. Gems are not for player convenience but to provide excuse to keep gambling.

    I don’t think anyone in this thread has suggested they change the drop rate, simply to allow buyers to trade in ANY unwanted award for Gems.

    To me it doesn’t seem a stretch since similar gambling/loot boxes from other games (GW2 and SWTOR for instance) allow you to actually SELL many of the better loot drops to other players. When I played SWTOR I liked to by a stack of cartel crates when a new set was released in the hopes of getting something I liked and things that I could sell for a good bit through the trade center. Now if I were to get a Crown crate and one of the rewards is for instance an apex mount I don’t care for, I end up having gained nothing. We’re not asking to even be able to sell such things to other players but simply trade such things back to ZOS for the relatively small allotment of Gems. The Crates would still be the only source of Apex mounts etc. so I don’t see how it would hurt their sales. I could well be wrong and of course ZOS knows more about player buying habits and incentives than I do, but it seems reasonable and in keeping with what is written in the in-game help menu. :confused:
  • Araneae6537
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    belfong wrote: »
    In a previous Sovngarde crate, I won a Celestial Nimbus, which is a furnishing. If I were to extract it as a gem, it gives me back 33 gems. I understand this furnishing is used on a huge house but I only have a medium house in Bangkorai. Can I try it and if I don't like it, turn into gem? Does using Celestial Nimbus bound the thing to my character?

    Is it not already bound to your account having received it? Any furnishing bought directly for Crowns would be and whether you used it or not doesn’t make a difference. ZOS support has been helpful in refunding me for furnishings that did not work how I hoped once I had them in my home. I’m afraid I don’t know the process and options you have for furnishings from crates.
  • Hotdog_23
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    The part I love about it is only get a fraction of the gems it would cost back if you purchased the item for gems you already have.

    Stay safe and have a Merry Christmas :)
  • SeaGtGruff
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    belfong wrote: »
    In a previous Sovngarde crate, I won a Celestial Nimbus, which is a furnishing. If I were to extract it as a gem, it gives me back 33 gems. I understand this furnishing is used on a huge house but I only have a medium house in Bangkorai. Can I try it and if I don't like it, turn into gem? Does using Celestial Nimbus bound the thing to my character?

    Is it not already bound to your account having received it? Any furnishing bought directly for Crowns would be and whether you used it or not doesn’t make a difference. ZOS support has been helpful in refunding me for furnishings that did not work how I hoped once I had them in my home. I’m afraid I don’t know the process and options you have for furnishings from crates.

    As far as I know, most if not all furnishings that you get in Crown Crates are Inventory items, not Collections collectibles.

    Yes, they are bound to your account, just as any potions or scrolls or poisons you can get from Crown Crates are.

    But they are (for lack of a better term) "tangible" items that can be converted into Crown Gems if you wish, as opposed to (for lack of a better term) "intangible" items that show up in your Collections and don't take up any space in your Inventory.

    Obviously, they're "tangible" in the sense that they do exist, and in some cases (depending on the item) can be placed in your player housing. But like those Undaunted trophies you get from doing dungeons, or those free statues you get with ESO Plus every month, or the various collectible pets and mounts you can get in the game, they don't occupy any Inventory slots.

    For instance, I once got a "Crystal Sconce, Green" in a free Crown Crate, and it's a Lighting Furnishing which was added to my Inventory. If I want, I can use the Gem Extraction to convert it into 33 gems.

    I decided to hang onto it and place it in my Artaeum Warehouse-- I mean, my Grand Psijic Villa-- because I'd seen forum posts where players lamented the inability to get decent lighting in their houses. Frankly, the color of the "Crystal Sconce, Green" is too luridly hideous-- or hideously lurid-- to be anything I'd ever actually use for lighting a home, so I turned "down" its light as soon as I placed it.

    But the point is, I've just now traveled to my Grand Psijic Villa, gone into the Housing Editor, clicked on the "Crystal Sconce, Green," Put Away the selected item, exited the Housing Editor, went to my Character screen, selected Crown Crates, selected Gem Extraction, and the "Crystal Sconce, Green" shows up in Gem Extraction window as available to extract 33 gems from.

    But as sorely tempted as I am to convert it into gems, I've placed it back in its spot in my Artaeum Warehouse.
    I've fought mudcrabs more fearsome than me!
  • belfong
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    You are right. The item is already character bound to my account once I won it. So, it doesn't matter if I use it in the house or not. If I tire of it, I can always convert it to gems. Thank you so much for the insight.
  • idk
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    belfong wrote: »
    In a previous Sovngarde crate, I won a Celestial Nimbus, which is a furnishing. If I were to extract it as a gem, it gives me back 33 gems. I understand this furnishing is used on a huge house but I only have a medium house in Bangkorai. Can I try it and if I don't like it, turn into gem? Does using Celestial Nimbus bound the thing to my character?

    Once you place it the furnishing becomes bound and cannot be exchanged for gems via the standard method. Submitting a ticket to Zos would be the only chance of exchanging it for gems but there is no guarantee as to the outcome.

    As for the OP, the best that will happen out of possible outcomes is Zos changing the wording. It is very unlikely Zos will change what and how rate items can he traded.

    The best choice onebvam make is avoid purchasing any crates.
  • SeaGtGruff
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    idk wrote: »
    belfong wrote: »
    In a previous Sovngarde crate, I won a Celestial Nimbus, which is a furnishing. If I were to extract it as a gem, it gives me back 33 gems. I understand this furnishing is used on a huge house but I only have a medium house in Bangkorai. Can I try it and if I don't like it, turn into gem? Does using Celestial Nimbus bound the thing to my character?

    Once you place it the furnishing becomes bound and cannot be exchanged for gems via the standard method. Submitting a ticket to Zos would be the only chance of exchanging it for gems but there is no guarantee as to the outcome.

    As for the OP, the best that will happen out of possible outcomes is Zos changing the wording. It is very unlikely Zos will change what and how rate items can he traded.

    The best choice onebvam make is avoid purchasing any crates.

    As I've said, if the furnishing shows up on the Furnishing tab in your character's Inventory-- as opposed to in your account's Collections-- then it can be placed and used as desired, then later picked back up and converted to gems if desired.

    Regardless, it becomes bound to your account as soon as you open the Crown Crate and receive it, exactly as any poison or scroll or provisioning does; placing it in your housing has nothing to do with whether or not it's bound to your account.

    Now, I'm not familiar with the "Celestial Nimbus" furnishing, but @belfong has stated that it can be converted to 33 gems, which is exactly the same number of gems that the "Crystal Sconce, Green" I received from a Crown Crate can be converted into-- and if it even shows up at all in the list of items that can be converted, then it must be a "takes up Inventory space" furnishing rather than a Collections furnishing.
    Edited by SeaGtGruff on December 24, 2020 7:56PM
    I've fought mudcrabs more fearsome than me!
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