Greetings,
Recently I was playing some old games, and while playing Quake Arena, I was able to recall the times I used to chat with the chatbot in order to improve my English. It was funny to interact with the machine, and I could learn a lot, specially vocabulary, since the machine usually replied mein a more fluid, with expressions and words I didn't know at that time. So I had a blast when I was younger, chatting and playing against bots. Today, playing and chatting with the bot, we easily notice how the chatbot was programmed, with key words and simple association between words, building up phrases, or using premade phrases already built in order to reply somehow properly. It's funny how there was premade phrases if the bot couldn't find an appropriate answer using its database, saying its mind goes blank.
Anyways, today, with the chatbot improvement and new AI, I imagine if those couldn't be used in a preexisting game, or a new ESO game, where you not only interact with the NPCs the way we are used to in ESO, but also, chatting with it directly, getting pre made answers based on the quest we are doing, or within the game lore. That would be absolutely awesome, to have a chat with a NPC, asking about things directly, having answers directly, giving a sense of a true conversation within the explorable world and quest. Imagine if we had that in new games as well, such as Cyberpunk, for example. If we put machine learning alongside the chatbots, using players dialogues as database, we would have an huge interaction potential, and of course, lots of issues, specially moral issues, lol.
Well, that's a suggestion I would like to give, and expressing that here we might get some insightful views. We usually see chatbots without a context, or better saying, with the only purpose of chatting using a limited database. If we use that within a lore, a world, and so on, again, we would have a rich artificial intelligent world. Imagine if the NPCs could talk to each other, always offering different dialogues, the same way it happens when the environment is created accordingly to certain directives, such as they said we will have in the new Elder Scrolls games, or in No Man Skies, for example.
Anyways, that's something really new and interesting to apply in a game, in the way expressed above.