Maintenance for the week of December 22:
• [COMPLETE] NA megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• [COMPLETE] EU megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• [COMPLETE] NA megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• [COMPLETE] EU megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
Healing Bug in PvE Content
tienchi
✭✭✭
ETA: This has absolutely nothing to do with the Ring of the Pale Order.
Since the latest expansion I've become increasingly aware of an apparent issue with healing in PvE content. I've been healing with the same character, the same gear, CP setup, and group in veteran trial content for the past year. We run logs of every trial run we do, which I've been referencing to support the healing problem I've been noticing. I first became poignantly aware of it during our first veteran Sunspire run after the expansion, where I failed to heal tombs during the Lokkestiiz fight. I have never failed to heal tombs due to a lack of healing output, but none or few of my heals would land on the player in the tomb and they would die. About half the tombs were successful and half failed. I chalked this up to the general bugginess we've all been experiencing since the last patch. But then I started noticing in our logs of our trial runs that my healing output had decreased by nearly half in some encounters, despite my average healing done being consistent for months. After our Sunspire run, I encountered the same issue in veteran Cloudrest where I failed to heal the tanks through Baneful during the Z'Maja encounter, again despite having never encountered this happening due to a lack of healing output. When I ran Sunspire again with the same group the next week I again failed to heal some players through tombs, even as I was able to heal myself through a tomb right before. It was as if my heals weren't registering there was a target there at all.
It's hard to notice this issue in a lot of the easier content like dungeons and the less difficult veteran trials as there isn't a ton of need for healing in the groups I play with as we're all very familiar with mechanics and all. So it took me doing a few runs of more challenging content (and content where healing output is vital like tomb healing) before I saw a pattern of it that seemingly has nothing to do with server lag or anything like that.
My suspicion (although I don't have the technical knowledge to back this up) is that somehow the changes to healing that have been made in PvP have affected how PvE healing is being parsed by the server? I do realize that I have lost some healing done since the latest expansion due to how "Minor Lifesteal" is now being read by the server as a player's heal rather than the healing of the healer casting an ability like Siphon Spirit or Overflowing Altar. While that could account for some of the decrease to my lack of healing done it doesn't at all account for heals seemingly failing to land at all when casted on group members.
(Edited to make a bit more concise.)
Edited by tienchi on December 7, 2020 12:39PM Since the latest expansion I've become increasingly aware of an apparent issue with healing in PvE content. I've been healing with the same character, the same gear, CP setup, and group in veteran trial content for the past year. We run logs of every trial run we do, which I've been referencing to support the healing problem I've been noticing. I first became poignantly aware of it during our first veteran Sunspire run after the expansion, where I failed to heal tombs during the Lokkestiiz fight. I have never failed to heal tombs due to a lack of healing output, but none or few of my heals would land on the player in the tomb and they would die. About half the tombs were successful and half failed. I chalked this up to the general bugginess we've all been experiencing since the last patch. But then I started noticing in our logs of our trial runs that my healing output had decreased by nearly half in some encounters, despite my average healing done being consistent for months. After our Sunspire run, I encountered the same issue in veteran Cloudrest where I failed to heal the tanks through Baneful during the Z'Maja encounter, again despite having never encountered this happening due to a lack of healing output. When I ran Sunspire again with the same group the next week I again failed to heal some players through tombs, even as I was able to heal myself through a tomb right before. It was as if my heals weren't registering there was a target there at all.
It's hard to notice this issue in a lot of the easier content like dungeons and the less difficult veteran trials as there isn't a ton of need for healing in the groups I play with as we're all very familiar with mechanics and all. So it took me doing a few runs of more challenging content (and content where healing output is vital like tomb healing) before I saw a pattern of it that seemingly has nothing to do with server lag or anything like that.
My suspicion (although I don't have the technical knowledge to back this up) is that somehow the changes to healing that have been made in PvP have affected how PvE healing is being parsed by the server? I do realize that I have lost some healing done since the latest expansion due to how "Minor Lifesteal" is now being read by the server as a player's heal rather than the healing of the healer casting an ability like Siphon Spirit or Overflowing Altar. While that could account for some of the decrease to my lack of healing done it doesn't at all account for heals seemingly failing to land at all when casted on group members.
(Edited to make a bit more concise.)
2
-
NettleCarrier✭✭✭✭✭If you still have access to these logs, check to see if players are wearing the Ring of the Pale Order. A lot of people farmed this up upon patch release and have been bringing it to trials. There's even been a Reddit story or two about players going into vSS tombs and failing because they are wearing the ring and the healer cannot heal them. So many players even in my guild are not realizing this drawback and it is driving our healers mad. Last I looked, ESO logs does not show this item properly but you'll know because it'll be an unknown item in the ring slot usually with Bloodthirsty trait.GM of Gold Coast Corsairs - PCNA2 -
tienchi✭✭✭NettleCarrier wrote: »If you still have access to these logs, check to see if players are wearing the Ring of the Pale Order. A lot of people farmed this up upon patch release and have been bringing it to trials. There's even been a Reddit story or two about players going into vSS tombs and failing because they are wearing the ring and the healer cannot heal them. So many players even in my guild are not realizing this drawback and it is driving our healers mad. Last I looked, ESO logs does not show this item properly but you'll know because it'll be an unknown item in the ring slot usually with Bloodthirsty trait.
That's a good point! I know my guild well, though, and only one person wears that ring. He's a vampire already so I'm all-too-used to not being able to heal him! I only ever do veteran trial content with this guild so I'm positive that's not my issue. Thanks for this, though!
1 -
UntilValhalla13✭✭✭✭✭
✭✭Would the changes to major/minor buffs, like mending, be affecting it? A lot of those got gutted.
Or is it legitimately feeling like a bug, where the skills aren't doing anything whatsoever?
I haven't been able to find anyone to run content in a few months because of how broken everything has been, so it's hard for me to test things for myself.0 -
tienchi✭✭✭UntilValhalla13 wrote: »Would the changes to major/minor buffs, like mending, be affecting it? A lot of those got gutted.
Or is it legitimately feeling like a bug, where the skills aren't doing anything whatsoever?
I haven't been able to find anyone to run content in a few months because of how broken everything has been, so it's hard for me to test things for myself.
Good point! It's not those changes, it's a legitimate bug. So much so that I thought I must have just been 'lagging out' because my skills literally weren't doing anything, but now that I've seen it in a few contexts it doesn't at all seem to correlate with any other performance issues. It seems to just simply be a bug. I do agree with you that I think my drop in HPS could be partially affected by those sorts of changes, like to minor lifesteal as shared in OP. But it's mostly the instances where I am very clearly not able to cast heals effectively on a target that are bothering me rather than the reduced numbers I'm seeing in logs.0 -
MrZeDark✭✭✭I am still seeing this.
My necro ghost, will stand there and not heal me at all. I run vamp, pale order and I’ll be standing there post-combat - will summon my ghost and he will not heal me at all until 2 seconds before he dies or I have to recast him.
I keep calling out in my trials, “Look, ghost is out and not healing me!!!”. This has a also occurred in combat, where the ghost will follow me around and heal no one.Edited by MrZeDark on December 7, 2020 12:23PM1 -
tienchi✭✭✭I am still seeing this.
My necro ghost, will stand there and not heal me at all. I run vamp, pale order and I’ll be standing there post-combat - will summon my ghost and he will not heal me at all until 2 seconds before he dies or I have to recast him.
I keep calling out in my trials, “Look, ghost is out and not healing me!!!”. This has a also occurred in combat, where the ghost will follow me around and heal no one.
Worth noting that I, OP, am also a necro and am experiencing this bug on my necro healer.1 -
hexnotic✭✭✭✭I was in darkshade 1 yesterday on one of my healers and I couldn't heal one of the pugs. I just chalked it up to they must be wearing the pale order ring.
When you heal someone with the ring on you should get a notification at the top right of your screen saying something like "healing blocked by "so and so's" ring of the pale order". Super annoying! 0 -
MrZeDark✭✭✭NettleCarrier wrote: »If you still have access to these logs, check to see if players are wearing the Ring of the Pale Order. A lot of people farmed this up upon patch release and have been bringing it to trials. There's even been a Reddit story or two about players going into vSS tombs and failing because they are wearing the ring and the healer cannot heal them. So many players even in my guild are not realizing this drawback and it is driving our healers mad. Last I looked, ESO logs does not show this item properly but you'll know because it'll be an unknown item in the ring slot usually with Bloodthirsty trait.
This is not the case - she is referring to not being able to heal other people. That are NOT wearing it. We run only with guildies 5 days a week for trial nights. I tank vCR with her healing and I’ll see her light me up with heals and my life won’t move. I’ve also seen her blast absurd amounts of heals in vSS tombs, and it seems only 1/4 land. It’s like the game isn’t registering a heal landing/casting so it ignores it. This didn’t start until the patch involving PvP heal caps, it seems. But appears to be bleeding heal negation into PvE.0 -
Jaimeh✭✭✭✭✭
✭✭✭✭✭After our Sunspire run, I encountered the same issue in veteran Cloudrest where I failed to heal the tanks through Baneful during the Z'Maja encounter, again despite having never encountered this happening due to a lack of healing output. When I ran Sunspire again with the same group the next week I again failed to heal some players through tombs, even as I was able to heal myself through a tomb right before. It was as if my heals weren't registering there was a target there at all.
(Edited to make a bit more concise.)
I haven't noticed a change in Sunspire tomb healing, I did one recently, and the effort was about the same, but I did notice a change in CR--I wasn't the healer there, but the healers were saying the same thing about execute, they were having a lot of issues healing the tanks through baneful. For tombs, you could also check besides the ring, if their red CP were set appropriately. There's a general issue with skills landing, and I find it still persists after they fixed the LA problems from the DLC release, range taunt especially fails to register half of the time, when it's perfectly within range and aimed. It could be a general issue with how skills target.0 -
MrZeDark✭✭✭After our Sunspire run, I encountered the same issue in veteran Cloudrest where I failed to heal the tanks through Baneful during the Z'Maja encounter, again despite having never encountered this happening due to a lack of healing output. When I ran Sunspire again with the same group the next week I again failed to heal some players through tombs, even as I was able to heal myself through a tomb right before. It was as if my heals weren't registering there was a target there at all.
(Edited to make a bit more concise.)
I haven't noticed a change in Sunspire tomb healing, I did one recently, and the effort was about the same, but I did notice a change in CR--I wasn't the healer there, but the healers were saying the same thing about execute, they were having a lot of issues healing the tanks through baneful. For tombs, you could also check besides the ring, if their red CP were set appropriately. There's a general issue with skills landing, and I find it still persists after they fixed the LA problems from the DLC release, range taunt especially fails to register half of the time, when it's perfectly within range and aimed. It could be a general issue with how skills target.
I take my ring off for tombs, I have 75 in Quick Recovery - yet one second I’ll be healed so quickly it’s like I wasn’t even in the tomb - another time will be like, “Will I get healed!?”Edited by MrZeDark on December 7, 2020 12:35PM0 -
tienchi✭✭✭I was in darkshade 1 yesterday on one of my healers and I couldn't heal one of the pugs. I just chalked it up to they must be wearing the pale order ring. When you heal someone with the ring on you should get a notification at the top right of your screen saying something like "healing blocked by "so and so's" ring of the pale order". Super annoying!
The ring is definitely annoying in pug groups (and that alert would be super helpful!) but the issues I'm experiencing are reoccurring in my guild runs where I know what sets every single player is running and we all have our CPs set correctly (or at least, no differently than we had them pre-expansion when I didn't have this issue).
0 -
MrZeDark✭✭✭I was in darkshade 1 yesterday on one of my healers and I couldn't heal one of the pugs. I just chalked it up to they must be wearing the pale order ring. When you heal someone with the ring on you should get a notification at the top right of your screen saying something like "healing blocked by "so and so's" ring of the pale order". Super annoying!
What’s important, is to ask if they are. As both Tienchi and I are seeing heals NOT work - when the ring is NOT a factor. Both of us are necro.0 -
Winnower✭✭✭✭First this needs to be acknowledged by ZoS as a bug; and then we need to get some feedback from them on when it might be fixed. This is bad and will affect much serious content.VR14 Templar, VR14 DK, VR8 DK, VR7 NB, VR1 Sorcerer;
All 3 Alliances;
2 Pre-order Imperial Accounts, yes that means 16 characters on NA alone2 -
tienchi✭✭✭
I haven't noticed a change in Sunspire tomb healing, I did one recently, and the effort was about the same, but I did notice a change in CR--I wasn't the healer there, but the healers were saying the same thing about execute, they were having a lot of issues healing the tanks through baneful. For tombs, you could also check besides the ring, if their red CP were set appropriately. There's a general issue with skills landing, and I find it still persists after they fixed the LA problems from the DLC release, range taunt especially fails to register half of the time, when it's perfectly within range and aimed. It could be a general issue with how skills target.
A few weeks have passed since I first posted this and since then I've grown to suspect it could have something to do with a general issue with how skills are landing or targeting. I did encounter the same issue in vSS last week, though, despite knowing that we all have our red tree CPs set just like we always do and no ring being worn. This could be a general skill issue but man, is it getting frustrating. It's especially rough when it happens during execute in vCR.
Edited by tienchi on December 7, 2020 12:49PM0 -
MrZeDark✭✭✭First this needs to be acknowledged by ZoS as a bug; and then we need to get some feedback from them on when it might be fixed. This is bad and will affect much serious content.
Whole heartedly agree.. what’s terrible too, is the inconsistency - but is all too noticeable when it’s imperative that it should work.
We definitely need more people to chime in here who have seen it occurring. So that we may get ZOS attention.0 -
MrZeDark✭✭✭I’ll try to pay attention to the next time I see it occurring from my perspective and will post the heal gaps during dmg. So that it can be seen when ticks are failing, though should be occurring.0
-
SeaUnicorn✭✭✭✭✭
✭Not seeing issues healing bane in execute of Gryphonheart prog.
It is harder due to drastic nerfs to major/minor vitality and major/minor mending, but it definitely is doable.
In the logs you can check your casts and who got the heals for what amount pretty easily. I suggest sharing the logs with someone who can read them to verify whether it is indeed skills not working or just issue with build/raid composition/cp/positioning and etc. Report claiming that heals do not work without any solid evidence will probably be overlooked.0 -
tienchi✭✭✭SeaUnicorn wrote: »Not seeing issues healing bane in execute of Gryphonheart prog.
It is harder due to drastic nerfs to major/minor vitality and major/minor mending, but it definitely is doable.
In the logs you can check your casts and who got the heals for what amount pretty easily. I suggest sharing the logs with someone who can read them to verify whether it is indeed skills not working or just issue with build/raid composition/cp/positioning and etc. Report claiming that heals do not work without any solid evidence will probably be overlooked.
I agree, I did submit this information in a ticket via the website the same day I posted here in the forum. I agree that I think the changes to vitality and mending made a significant difference to healing done, but the issue I'm seeing is that sometimes it works and sometimes it doesn't in the same fight. Obviously there are a lot of contingencies that can breed those sorts of inconsistencies, but given that I've been doing this content with the same group and on the same healer it's very apparent to me when these are inexplicable / completely unusual inconsistencies. The problem is subtle enough that one could overlook it, but once it's consistently noticed it's clear it's affecting performance significantly enough to be a problem.
I'm hoping this is just related to all the other performance issues rather than being something heal-specific.
ETA: I submitted the information you're referencing in a ticket (historical logs).Edited by tienchi on December 7, 2020 3:42PM0