Does anyone know what causes the crashes?

Deathlord92

Does anyone know what causes the crashes? Because i seem to crash every time I fight a boss bare in mind I’m only playing overland content?

Katheriah

Some say it's outdated add-ons
Some say it's outdated drivers
Some say it's trying to put a band aid on old, broken code and a dying server
Some say it's because you forgot to sacrifice a virgin on the last full moon

Nobody knows

majulook

Deathlord92 wrote: »

Does anyone know what causes the crashes? Because i seem to crash every time I fight a boss bare in mind I’m only playing overland content?

If they do they should tell the devs

twev

Katheriah wrote: »

Some say it's outdated add-ons
Some say it's outdated drivers
Some say it's trying to put a band aid on old, broken code and a dying server
Some say it's because you forgot to sacrifice a virgin on the last full moon

Nobody knows

I have it on good authority that 'Trying to play the game' is the correct answer.

Niaver

2020

Everstorm

"Some say it's because you forgot to sacrifice a virgin on the last full moon"

Can confirm, I'm not having any crashes.

Flaaklypa

I got it WHILE fishing. No addons PCEU

GreenhaloX

Everstorm wrote: »

"Some say it's because you forgot to sacrifice a virgin on the last full moon"

Can confirm, I'm not having any crashes.

This is a classic case of "denial." Ha ha

My game have crashed 3x already in the last 5 minutes trying to load into the game. Earlier, after patch maintenance was completed, my game crashed within the first 5 minutes of logged in. Well, at least we can sit down on the chairs and benches again, and low level new toon are able to purchase recipes from chef and brewers again. Well, kudos for fixing that.

Oh smack, 4th straight game crashes now in the attempt to relog back in phase. Gotta love it. Going for crash #5, yeah.. yes, #5 crash just touched down. Going for #6.. There it is, the 6th straight consecutive game crash. Going for #7. ZOS????. Ha ha. Damn, where's my whiskey? Ummhmmm, the 7th straight crash (downing another shot of whiskey.) Alright, time to go play TERA!

ccfeeling

What I worry, Dev has no idea too.

Thundertalon

Large amount of particle effects seem to cause crashes, especially in bursts. Some of these include:
Liches (ie Wayrest II Garron)
Wall of Frost
Pulsar
Bosses like Titanclaw (drops mudcrabs all over)

Everest_Lionheart

Broken hamster wheel. That’s what I’m going with...

Spartabunny08

It is a memory leak...

Jaraal

Have you tried turning your modem off for 10 seconds?

Deathlord92

Jaraal wrote: »

Have you tried turning your modem off for 10 seconds?

It’s definitely not my net because so many other players are getting the exact same thing I did however try resetting my PS4 and it didn’t help.

Deathlord92

Thundertalon wrote: »

Large amount of particle effects seem to cause crashes, especially in bursts. Some of these include:
Liches (ie Wayrest II Garron)
Wall of Frost
Pulsar
Bosses like Titanclaw (drops mudcrabs all over)

It was titanclaw I kept crashing on I decided to leave him alone haven’t had a problem since but then again I’m not doing dungeons trials bgs etc either.

cynicalbutterfly

For me, I crash going through doors 50% of the time. Other 50% is in dungeons. However I've also crashed doing crafting and doing absolutely nothing but standing. I even crashed on an alt doing the Harborage quests. Seems to be pretty random when it happens. I can play for 2 straight hours with no crashes and the next day crash within 5 minutes of logging in.

orion_1981usub17_ESO

Surges of data overwhelming communication. Usually at fight starts, passing doors, being teleported, lots of aoes. These cause time outs, freezes, blue screens and disconnects. Some fights or areas have massive data dumps that are unnatural in nature from the beginning of last patch, making certain boss or dungeons more prone to data surge and communication failures. The Programmers will have to figure out what script is causing the data dumps clogging the systems.

Hope this clears things up.

scorpius2k1

orion_1981usub17_ESO wrote: »

Surges of data overwhelming communication. Usually at fight starts, passing doors, being teleported, lots of aoes. These cause time outs, freezes, blue screens and disconnects. Some fights or areas have massive data dumps that are unnatural in nature from the beginning of last patch, making certain boss or dungeons more prone to data surge and communication failures. The Programmers will have to figure out what script is causing the data dumps clogging the systems.

Hope this clears things up.

Agreed, in those situations that is a high possibility. How can we explain crashes though just walking through overland, doing activities like writs, traveling to another zone, fishing where no one else is around, or even crashing out when simply logging in. Those are just a few of the things being reported to cause crashing. Something is majorly effed and being this has been ongoing since Markarth dropped over two weeks ago PLUS a hotfix patch, I am not sure there is even any internal company direction on a fix and patience is growing thin, especially with the history of ESO being consistently problematic for almost 7 years now. All we can do is share our experience with ZOS employees, and in the meantime it's all speculation on our ends to what the problems actually are. I hope they find the answers because players are dropping fast until if and when things are in order again. Imho, the longer this goes on the more damage it is going to do for the longterm and possibly longevity of ESO.
.

orion_1981usub17_ESO

They are communication time outs in essence, like a music video that fails to load on YouTube and you get the end of what was loaded and music stops and tries to get more data, well the game just drops you. These time outs often happen when a condition is met. Aka, you cross an invisible line in the ground and the next area fails to load. Your fishing and you catch a fish but the results fail to load. You try to begin crafting but the crafting animation fails to load. You try a search on a guild trader but the results fail to load.

All of these are due to scripts failing to load and causing a communicationtime out, likely because they've been corrupted by unintentional changes in the scripts due to additional script being added to the game. Think of how new computers are fast and agile but after two three years wear and tear as well as corrupted data bits left over from constant read write functions start dragging even high end computers down.

Now imagine your a company that wants to make the most money for the least cost. They have to fix but likely won't invest all the required resources to completely fix it.

Sylvermynx

Actually, if anyone knew what caused the stuff that you're experiencing, someone would have fixed it. So.... yeah. *sigh*

[Caveat - I'm not having crashes at all. But I'm really sorry so many of you are having that issue.]

halucin0g3n

Deathlord92 wrote: »

Does anyone know what causes the crashes? Because i seem to crash every time I fight a boss bare in mind I’m only playing overland content?

Incompetence.

stefj68

alt-f4 fixed all my issues

halucin0g3n

stefj68 wrote: »

alt-f4 fixed all my issues

Cancelling subscription fixes additional issues.

Jykel

Spartabunny08 wrote: »

It is a memory leak...

Spot on, as far as PS4 Bluescreens/Crashes go. They have added or changed something in the memory model, most likely due to a change for new mechanism or an under the hood performance change. It could also be related to the server sending the client data models it can not consume, due to a mismatch in data objects between the client/server codebases.

For those who have been around long enough, same coding errors, different era:


ZOS will need time to compare code branches and narrow down the likely areas, and on such a large codebase, this can unfortunately take some time. Given the crashes are reproducible in given dungeon/trials scenarios, let's hope they can narrow down the issue pretty soon1

Blackbird_V

[*] Fixed a rare crash that could happen when lots of complex particle effects are created and destroyed at once.
[*] Fixed a crash that could occur during Trials and other effects-heavy situations.



It could be something to do with particles. I've turned mine down and not crashed since to my knowledge. Although for whatever reason I'm inclined to think it's also how the game processes minor and major buffs. Wild theory with no evidence, but it was a major change with Markarth and since then we've had crash after crash:

Spoiler

All Major and Minor Buffs and Debuffs have been hard coded to go through server validation sooner and more effectively as cached values, rather than abilities that exist on your character. This new system will also properly ensure that no two same buffs or debuffs can ever stack in effectiveness, rather than needing to be individually spot checked on each application. It will also prioritize duration-based sources rather than permanent ones, so you do not need to fear losing their effects. While doing so, we have also properly reigned in the power of these effects into our Set Bonus Efficiency (SBE) standard; Minor effects are now worth 2 set bonuses (previously between .4 and 4.2) and Major effects are worth 4 (previously between 2.14 and 13.3). The new values can be found below.

Patch notes stating that information would be under "Buffs and Debuffs, linked here.

twev

Deathlord92 wrote: »

show previous quotes

Thundertalon wrote: »

Large amount of particle effects seem to cause crashes, especially in bursts. Some of these include:
Liches (ie Wayrest II Garron)
Wall of Frost
Pulsar
Bosses like Titanclaw (drops mudcrabs all over)

It was titanclaw I kept crashing on I decided to leave him alone haven’t had a problem since.

Oh, my goodness.
I haven't crashed since you stopped playing Titenclaw!!
You hit it

Jykel wrote: »

show previous quotes

Spartabunny08 wrote: »

It is a memory leak...

Spot on, as far as PS4 Bluescreens/Crashes go. They have added or changed something in the memory model, most likely due to a change for new mechanism or an under the hood performance change. It could also be related to the server sending the client data models it can not consume, due to a mismatch in data objects between the client/server codebases.

For those who have been around long enough, same coding errors, different era:


ZOS will need time to compare code branches and narrow down the likely areas, and on such a large codebase, this can unfortunately take some time. Given the crashes are reproducible in given dungeon/trials scenarios, let's hope they can narrow down the issue pretty soon1

This would require they read the bug reports, and pay more attention to the details/data than they have shown they care to do with PTS reports.

Just sayin'.

idk

Zos created a conflict with the recent update. It is really that simple because it rarely happened, in my experience, before this update.

As players, we like to speculate what is the cause be we are merely guessing. Some say it is add-ons, but we know for a fact it is not because players have tested it without any add-ons.

We have heard other reasons, but since players on different servers and groups have had DCs on the same fights and at the same time it is clear the issue does not lie with our machines. Heck, I have seen 3 players all freeze (and crash) at the same time while I did not while on other fights I froze while the rest of the group was fine.

Tigertron

Spartabunny08

idk wrote: »

Zos created a conflict with the recent update. It is really that simple because it rarely happened, in my experience, before this update.

As players, we like to speculate what is the cause be we are merely guessing. Some say it is add-ons, but we know for a fact it is not because players have tested it without any add-ons.

We have heard other reasons, but since players on different servers and groups have had DCs on the same fights and at the same time it is clear the issue does not lie with our machines. Heck, I have seen 3 players all freeze (and crash) at the same time while I did not while on other fights I froze while the rest of the group was fine.

And a memory leak will look just like that. Last time Zos had the blue screen pocalypse they said it was a memory leak. Looks the same to me how about you all? Computers and networking isn't that complicated at its basis only when you build it up.

Even if it isn't a memory leak it is still acting just like one... my money on the memory leak lol.

ZathrasParadox

The developers don't even know why the game is broken. I imagine if they did then they would also know how to fix it. After today's patch I've been getting nearly continuous bluescreens. I can't do anything in the game without crashing. It is far worse than it was before the "maintenance patch"
But at least we can use chairs now.

Spartabunny08

ZathrasParadox wrote: »

The developers don't even know why the game is broken. I imagine if they did then they would also know how to fix it. After today's patch I've been getting nearly continuous bluescreens. I can't do anything in the game without crashing. It is far worse than it was before the "maintenance patch"
But at least we can use chairs now.

They know... at minimum have an idea. Imo they just don't care. Too many people continue to pay them for a broken game as a service. We don't want them continuously uprooting the game, they need to understand that once it is working stop fixing it. At this point they could just focus on new content. Ever since One Tamriel they've been "fixing" it. Seems they just never understood they got it but they just kept going and here we are.

Gotta love those chairs though, I even carry my own personal chair lol