Stuck in a group + broken dungeon finder

perfiction

So well, it's yet another time when I'm stuck in a group. I'm playing on PC EU, but I think dungeon finder issues are common on every platform.

We queued for random normal dungeon as a 4 person group (so it should give us dungeon immediately), but the queue was going on for over 1 minute. I tried to stop the queue, but it didn't work. Then I gave the group leader to someone else (which is common workaround when the dungeon finder is acting weirdly) and then we all got stuck in the group. Noone can leave it, group leader can't kick members or disband the group.

Dungeon finder in its current state is a mess, here is a list of issues I experienced myself in a timespan of 2 weeks:

• 'ghost queue': 4 people group should get dungeon immediately, instead they are stuck in the queue and the only way to 'fix' it is to spam stop/start the queue, change leadership and then try to queue again or (if this won't work) teleport manually into the dungeon
• people are getting stuck in a group due to broken dungeon finder
• when you start queue and then join the group, sometimes it bugs out and you can't leave the queue or accept ready check. Then the ready check sits there in your notification with 0 seconds timer until you log out preventing you to rejoin the queue
• players below 50lvl are often queued up with CP players and the dungeon mode is set to veteran, which prevents them from joining (yay, let's punish people with 15min penalty due to queue bugs)
• sometimes after the ready check you get lovely "Jump failed. Instance is full." error and can't teleport to the dungeon (yay, let's punish people with 15min penalty due to queue bugs)

It's even funnier if we think about the upcoming event - undaunted celebration. Bug section will be full of dungeon finder related bugs.

edit:
We successfully disbanded the group after 30 minutes of waiting, but now my character is stuck in ghost queue. When I login, it automatically joins the queue and I can't leave it. The queue never finds a dungeon (waited 30 minutes and nothing happened). Here is the video showing the issue: https://streamable.com/k6bzae

BalticBlues

I suffer from the same "stuck in group finder ghost queue" bug on PS4 EU.
Because of this, my tank now cannot run dungeons with others anymore.

This is how it happened:

1. I wanted to run a quick random dungeon with my tank.
2. The group finder NEVER found any group (very strange for a tank).
3. After 15 mins of waiting, I tried to leave the queue.
4. When asked to confirm (YES/NO), nothing happens when I select "yes".
5. Logging off and even quitting the game does not help at all.
6. Whenever I relog with my tank, I am placed again in the broken ghost queue.
7. Other ESO characters are not affected.
8. I already reported this bug years ago, but apparently it is still existing.
9. The last time I was stuck in group finder, I had to wait until the next patch to get out of the buggy state.

ZOS, if you can't fix this bug, at least reset group finder once a day to free stuck characters.

perfiction

ZOS support suggested a workaround in my ticket and it fixed ghost queue issue:

1. Have another player invite your character to a group.
2. Have the Group Leader (make sure it isn't the character with the problem) join the queue.
3. Once joined, have the Group Leader leave the queue.
4. If the above resolution does resolve your issue, follow the steps detailed below.

Source: https://help.elderscrollsonline.com/app/answers/detail/a_id/34498

So yeah, just find someone to invite you into the group, let him start and then stop the queue and then disband the group. Hope it will work for you as well.

BalticBlues

@perfiction
Thanks for posting the workaround suggested by ZOS.
It worked.

SoDamnMoist

I'm having the same exact issue except:

-It's account wide
-Group Leader cannot leave queue with me in group so that solution doesn't work.
-6 of my characters have been in ghost queue for 10 days now.

It's frustrating because I can't even do the Undaunted Event. Support told me to just wait until next server maintenance. Anybody know when that is? Might just miss the whole event at this point..