I completed Veteran Hel Ra for the first time on my endgame healer today, only reason my first time was not MONTHS or even a year ago is becuase of the bug with a wipe on the split boss part, which happens an awful lot in pugs with more than a few newer people.
So... why is this still a thing? Just another amazing feature they really should be advertising?
Playing your character the way your character should play is all that matters. Play as well as you can but never betray the character. Doing so would make playing an mmoRPG pointless.